DigitalPrinceton(.net)?! Rusko.us?! Paul...?

To WHT: Is anyone else using this company's services? For some odd reason it appears a site that I frequent with who purchases services from them continually goes OFFLINE . Just yesterday they went offline sometime in the afternoon and have not come back since. Not only is the site I frequent offline, but digitalprinceton.net's corporate website appears to be offline as well. Despite not being able to reach any websites on their network... their network does in fact appear to be up and responding. This is completely crazy in my opinion. Can someone please give me some incite into this company that is DigitalPrinceton(.net) , as well as SOME means to contact them, their noc, someone at this illusterious company! Before you give me all the typical numbers available from whois' output, please keep in mind that I have call the following numbers: --- Registration Service Provider: Digital Princeton, domains[@]digitalprinceton.net 609-252-0713 This company may be contacted for domain login/passwords, DNS/Nameserver changes, and general domain support questions. --- The above number resulted in me waking up some lady from her sleep, that in and of itself is quite alarming to me! --- Partners, Digital domains[@]networkoperations.ws 75 Broad St 2nd Floor Suite 208 newyork, ny 10004 US 917-566-3826 --- All you get when you call this number is "Paul" the answering machine guru who is suppose to be answering the "support" line. Seems bogus to me!! Someone please help me out here.. I'd like to know anything and everything about this washed up company as well as some RELIABLE contact information. Thanks guys! EDIT ------ It appears Rusko.us is the same dang company. The 1-877-MY-RUSKO line that they advertise on their rusko.us site is the same damn number as the one listed for "Digital Partners." You end up getting the same answering machine guru Paul. Go figure... now I'm really intrigued! Someone has got to have information on this company and/or be able to comment on WHY rusko.us is up but digitalprinceton.net is down (as well as many a customer's sites)!

Sounds like a closed case to me. As most people probably assumed, based on Rusko's previous good reputation, the original poster seems to have been making unwarranted accusations pointed at a company that he does not have a business relationship with.

i did not state what happened with remaining accounts. they were not part of the agreement and i have no interest in them. as part of taking over the accounts that we did take over, the domain was handed over to us. unlike yourself, i don't bother with anyone else's business, just mine. this is a course of action you would be well advised to follow. no matter how many times you imply that i'm a kid, it won't suddenly become fact. i'll be happy to point you to kiddie-hosting 'companies' you can harrass to your heart's content, but we're not one of them. you also seem to attach some sort of stigma to doing remote hands work. while i no longer do it, unless i fill in for one of my guys who takes time off, i used to do it and found nothing wrong with it. i like working with clients and helping them - this is why i'm in the business i am in. that, and my modelling career didn't pan out ;] check your pants. i've got a feeling you laid yourself a surprise there, bud. -p

Hah, you complain about mocking lawyers, and you're mocking THE FEDERAL GOVERNMENT? Pfft. Sam

the "they're taking the side of a fellow host" argument is a red herring anyway. while there are some decent folks on here, and several whose companies are larger than mine (eg sailor, though he is a good guy at the same time), there are quite a few here who would jump down my throat at the first available opportunity if they could make it look kosher. despite all those nights of hard work fiddling with their $60/mo nocster boxes, living in their mothers' basements and flipping burgers by day, all they've got to show for it is less than 100k annual gross, with even crappier margins. that's bound to make you pissed off and jealous. taking my side because they're hosts? pfft. NB: i am not implying that any poster in this thread is a jealous burgerflipping kiddiehost, except perhaps the OP, i'm simply pointing out why the argument doesn't hold any water. -p

it was running an old version of ubbthreads, which just can not handle the amount of traffic cpf has. prior to the hardware upgrade, it was also on an underpowered box. we have worked with sasha - the owner of the site - continuously in the past few months to perform upgrades and a software conversion to improve stability and performance. this was an isolated incident, unrelated to load, and the issue will not reoccur. i definitely look forward to cpf members enjoying the improvements going forward -p

Rusko.net, Rusko.us, Dns-Cluster.net, DigitalPrinceton.net... All with different phone numbers, same address in NJ.. and no one cares to pick up a phone except some lady who was sleeping. Why does this seem like a fly-by-night operation? Someone really needs to answer some questions about this company!

as far as all the other implied accusations, i'm not even going to go there. frankly, i've better things to do; this thread just serves to remind me why i decided it wasn't worth my time to throw pearls before swine^H^H^H^H^H on wht anymore. -p

You want to know what I find really interesting Paul? You said that CPF was only down because their log files grew too large causing apache to fault. If that's the case, then why were a number of other sites who were (and I suppose are no longer) DP customers were also down at the exact same time, then when CPF went back up those sites went back up too? You telling me they all happened to be on the same daemon? Crazy. Want to know the real kicker? At the same time that CPF was down as well as the other sites I've been mentioning... digitalprinceton.net was down too! Isn't that crazy? All sites that at one time or another were customers of digitalprinceton were down at the same time and so was digitalprinceton's own website. Keep telling me I'm crazy and I need to be quiet. You're still not coming completely clean, you're just trying to make things appear in a more favorable light. Since you're so good at your lengthy explainations why don't you please explain this coincidence away as well...

You've made some valid points. Both domains do go back to the same IP and I would assume are on the same cluster which could explain why they both went down. However, I have no clue why the company's "corporate" website would be on the same cluster (and apparently the same httpd daemon) and using the same IP as a "customer's website." Seems like a bad business move to me, but I won't pass judgement there. However, what this point doesn't explain is why the "other" site I've always referred to was down at the same time and for the same duration as well. For the time being I'll still leave that site out of this thread (like I said, I don't feel I can trust Paul enough to not harm the guy's business/domain). Suffice to say the other site I'm referring to is on a different IP and the said IP doesn't resolve to any hostname at all. Still awaiting an explaination from Paul..

I honestly think this takes the cake for the most idiot thread on WHT, ever. And that is saying a lot. Why hasn't pcm1ke been banned yet? Paul, you have displayed far more patience than I would have. This guy is an idiot. Lacking phallic fortitude was a classic, though Brandon PS - And yes, for what it's worth, I read every post. I kept turning the page hoping to finally find out who the mystery second site is... yet.... still no joy.... *shrugs*

This is how I see it (lets make it a monkey perspective): pcm1ke trashes rusko rusko defends pcm1ke trashes more (redundant, trashing was already done) rusko defends pcm1ke: I hate pizza rusko defends pcm1ke: I hate pizza See where I am going with thise? pcm1ke: you have made 47 posts. I think we got the idea. Just stop with it already..

The story just goes further... as per this thread over here: linkshowthread.php?t=316284&highlight=digitalprinceton Steve Klenert use to be the guy answering this man's phone calls and then suddenly he disppeared. Well what happened to Steve? Somehow I don't think he disappeared... As per this thread over here: link howthread.php?t=291018&highlight=digitalprinceton In which "paul" ... who I guess(?) is the Paul, the answering machine guru, from Rusko.us, Rusko.net, Dns-Cluster.net, Digitalprinceton.net. If you take a look digitalproviders.net was mentioned in one of the post. Well guess what, if you whois digitalproviders.net what do you get... lets see: Registrant: Digital Providers, LLC PO BOX 111 rocky hill, nj 08553 US Domain name: DIGITALPROVIDERS.NET Administrative Contact: Dover, Ben pimpingit@gmail.com PO BOX 111 rocky hill, nj 08553 US 212-981-0615 Fax: 000.000.0000 Technical Contact: Klenert, Steve steve@klenert.net 15 Academy Cort Pennington, NJ 08540 US +1.6095103665 Fax: +1.6092520723 Doesn't that seem a little suspect to anyone? Steve who use to work at DigitalPrinceton.net who suddenly drops off the face of the earth is the technical contact for digitalproviders.net who is listed as a provider for Digitalprinceton.net and then we have a fake email, address, maybe number for the admin contact on digitalproviders.net. All of this is not in the slightest bit funny. I'd still like to get some answers.....

THill, Did you happen to get that partner information? Thanks!

seriously, lay off the crack. your imagination, while quite impressive, is probably something you need to get looked at by a professional. don't mind the men in the white coats, they're your friends and will take you to a happy happy place. -p

Listen, post the "other site". If Paul harms their business/domain, you have an audience of thousands here and a record in this thread that it was posted, and then later harmed, okay? So don't give us any of this bullcrap. Put up or shut up.

Well, you got your answer as to why the site was down. Not like it was anybody's duty to let you know, anyway. I think we'd all like to see you stop trolling here. When you have a personal experience (read: direct customer) with Rusko (as DigitalPrinceton no longer exists in its old form) come back and let us know how it goes. Until then, please just give this topic a rest.

As a hosting customer who is extremely diligent in my research of potential web hosts, I can say his behavior on this thread would carry no weight due to the fact he was forced to deal with such trollish behavior from somebody whos complaint was with the website and not the host.

Paul / Rusko has a pretty good reputation around here. I know a few clients of his, I'l see if I can find some contact information for you ...

that's the correct phone number. the only way you wouldn't have gotten an answer would be if the person answering the line at the time was assisting another customer (or, actually, *a customer* <grin>). did you leave a voicemail? -p

Funny how you thought I was referring to you again. At last I wasn't, I'm referring to Steve Klenert who at one time or another appears to have worked for digitalprinceton.net and I guess is now working over at digitalproviders. Sure he doesn't work for you too? Could he happen to be the kid who grab beers with?

yes. i took over accounts that fit the correct profile from digital princeton. the legal entity or the website are no longer being used. digital providers is owned by a mutual friend, but i am not involved with it. several months ago candlepowerforums was experiencing load issues. we needed to add power on the frontend after new forum software was installed, so the site was pointed to an existing frontend because of the urgency inherent in the situation (ie this took 5 mins instead of the 45 mins a full templated install of a new box would have taken). this was done with full approval of the client in question. prior to this, the frontend was idle and digitalprinceton.net was parked there. it had been taken offfline quite some time prior to cpf being moved onto the frontend. it appears that this config change was erroneously reverted as a part of the templated move, most likely because the config template had not been amended when the change was made. as such, although the domain was pointing to that ip, the site itself should not have been accessible. we were unaware of the issue simply because we no longer used the site. so it is, indeed, perfectly logical that both were affected by the same issue. i explained the exact problem that was fixed earlier in the thread. yeah, this one is a classic even by wht standards. -p

Steve's been out of the picture at DP (either of them) for quite some time if you look through his old posts.

mods, close this thread of nonsense already I"m tired of seeing it bumped to the top

Have you tried calling 1-877-MY-RUSKO? Rus

what 'great number of customers'? are you just pulling this out of your posterior? whatever it is you're smoking, need a light? ;] seriously though, since you're so adamant about folks needing to make a living from their websites, are you even a webmaster? meh, some people. -p

pcm1ke , According to WHT rules, Participants may not use discussions to recommend, praise, or belittle other products or services, or any company; without first hand experience of those products or services , so please take this into account when posting. Thank you.

Before I even read your post, I find it funny that digitalprinceton.net just went completely offline (as in no more content at that domain). Seems to me something is going on here... now I'll read your post.

I'm still rather interested in why the other guy's site went offline at the same time and came back at the same time when its on a different IP/cluster. Not that it matters at this point, but it is quite the abnomally. I haven't been trolling, I've just been trying to get facts. When sites go down for stupid reasons they do not just affect the person purchasing the service, they also affect others who rely on the service. That is pretty much the main point at heart here. Whether or not a provider feels it necessary to provide and end-user of one of their customer's the time of day is really irrelevant. I'll let this thread goto rest so long as more crappy posts claiming stupid things aren't made by other people. I'd also just like providers to keep in mind that when sites go down.. it doesn't just affect the people paying them for service, it affects a community that may have formed around a particular site. To deal with an end-user in such cavalier mannner is stupid. All end users are potential clients and potential sources of word-of-mouth business. Keep this in mind next time.

i have no idea where those pictures are, ask vito, since he took them and put them online. please don't stalk me ;] i have not posted on wht in ages and i have never used wht forums as a means to sell services. i did once post an offer to take in clients who were stranded after their reseller host went under, matching their current price plans even though it was well below our list pricing. this was done out of goodwill, since at that time we were no longer interested in doing reseller hosting. those who contacted me were also given an option of free hosting until they could find a new home. i'm perfectly happy with my posts in this thread and have no issue with them showing up in google. there's nothing wrong with some light banter. -p

I sure have vaserv. All I ask of Paul and/or Steve, or anyone at Rusko, DigitalPrinceton, etc.. is to please figure out why candlepowerforums.com is offline. It may also be in their interest to figure out why their own website, digitalprinceton.net, is offline. Thank you guys, I appreciate it.

No I have not Sorry. What I am wondering though from what Rusko has said is why was DigitalPrinceton/DigitalProviders mentioned to begin with if Rusko is the company that the website owner hosts with...that just confuses me. I would not have posted any of what I did since it wouldn't have had any relevance to Rusko...at least the way it seems now. Mike, if i am able to get that partners name from my colleagues I will PM it to you though.

Keep it up Paul. Tons of people know what I'm saying is true, heck they all had the same damn experience. They can attest to exactly what I speak of, but of course we're all crazy right? You're service is the best and anyone knocking it has got to be crazy. You're nuts, just come clean in this thread already.

Alright, I read your post Paul. Funny how after it was brought to YOUR attention that CPF was on the same IP, same cluster, etc.. digitalprinceton.net's website is pulled. It would appear you have control over doing that due to the timing. Anyhow, you're still glossing over the other site I'm referring to. It is not and was not on the same IP, cluster, etc as CPF and DP's site, but yet it too was still down at the same time and came back at the same time. This is just getting terribly frustrating. At least I know one of the two sites I started this thread based upon is switching providers and hopefully the other one will follow suit. I'll reveal who the other site and what the IP is after I can be certain the guy has transfer his content over to his local computer and/or new webhost. Sorry, I just REALLY do not trust Paul at all.

Hate to burst your bubble yet again, looking at the whole picture....you look like a fool.

PUBLIC PROFILE: http://www.candlepowerforums.com/vb/member.php?u=10143 View Profile: pcmike pcmike Flashaholic Join Date: 08-11-2005 Birthday: April 22, 1984 Location: Lake Worth, FL, USA Interests: Geocaching, computers, networking, photography, cars, anything that is fun... Occupation: Pharmacy Student Home Page: http://pcmike.net

Come on guys, information please.. don't let this thread fall down and eventually end up on another page. Paul and Steve need to be held accountable!! A great number of customers are without their websites and unable to make a living! Any information would be helpful, but WORKING phone numbers would be best... and by working I mean someone should be picking up the phone, not an answering machine!

Domain name: DIGITALPROVIDERS.NET Administrative Contact: Dover, Ben pimpingit@gmail.com PO BOX 111 rocky hill, nj 08553 US 212-981-0615 Fax: 000.000.0000 AHAHAHAHA!!!!! ROFLMAO Ben Dover - as in bend over that reminds me of Mike Hunt . Any one ever see the movie porky's? " has anyone seen Mike Hunt - paging Mike Hunt - if Mike Hunt is here please pick up the phone.....I need to speak to Mike Hunt" LOL

With all sincere respect Apolo, I do have first hand experience with the service, as does anyone else trying to reach certain websites. Whether or not I'm the one paying should not matter.. in the end I, the end user, am the one having to put up with a lack of service and therefore should have the right to comment on what appears to be less then adequate service. Wouldn't you agree?

he can't post the "other site". why? read my explanation above: that is the only reason why both sites were affected at the same time. now for the kicker: there are not and have never been any other sites on that box. in his original post, he was claiming that "tons of other sites are down and people need to make a living". although he's reduced that to one other site now, it is still physically impossible for that claim to be true or have been true at any point in the past. i was sitting on the detailed explanation, waiting for him to dig himself a hole. it pays to know the answer to the question you're asking ;] this hasn't turned out to be as spectacular as i had planned, but it's still fairly obvious that he's been lying through his teeth all along. -p

Dave B, what do you want this thread to continue or something? If you guys feel the need to keep the personal attacks flowing I feel the need to keep posting about what I see wrong with the situation.

bdsnyder, are you really that interested in me? Should of just asked.. talk about stalking Paul...

I dont know anything about what Rusko is up to nowdays (he doesen't frequent WHT anymore), but "developments" that are made by a user with 1 post, in the first hour of an incident (sorry, I'm not trying to explicitly discredit you, just a general comment/observation) dont really say too much. I'd say its entirely likely he's having issues with his core box (as I cant get to the sites either) potentially indicating an interruption in http traffic and email for his own sites (and nothing beyond that), though only Rusko can say for sure.

THill, Don't be fooled. Rusko IS the same damn thing as DigitalPrinceton/DigitalProviders(they're actually a customer here, but the same person appears to do work at both places)/DNS-Cluster/Rusko.us/Rusko.net/whatever the hell else they want to call themselves. Paul, you can say whatever the heck you like. Me, as well as the people I started this on the behalf of, called the number you said was proper and NOT ONCE got a person on the line.... EVER, AFTER SOME 20+ phone calls through the night/afternoon. Don't try to play this off like you were on the phone with someone else, that'd be a complete and outright lie. Thill, to further submit to you that Rusko and Digitalprinceton are the same damn outfit in all these phone calls today to various numbers.. if you called the Digitalprinceton phone number you got an answering machine with paul's voice on it and then if you called the my-rusko number, you got the exact same damn answering machine with the same message. Apparently what happened sometime yesterday is "a rack went bad" over at digitalproviders that belonged to digitalprinceton. Whatever the heck that is suppose to mean. If a rack lost power or cooling or whatever, does it seriously take over 19 hours to fix such an issue? I'd think not. But I guess that may be acceptable when you run your company like a bunch of twelve year olds and never call anyone back. Out of sight, out of mind kind of thing. At any rate, I'll be waiting for that other partner's information and let me tell you it is very much appreciated despite anything that Paul and/or Steve may post here.

you keep referring to all of these other clients whose sites are down, but i know for a fact that you're making it up. it is absolutely ludicrous to claim that the owners of these sites are all refusing to contact us for fear of being treated impolitely. do you not see how silly this statement is? if you're going to make things up, at least make up something believable. it appears that you lack not only phallic and intellectual fortitude, but make-things-up fortitude as well. perhaps you're distracted from the lying by trying to froth at the mouth as much as possible concurrently? one thing at a time son, take it one step at a time. please name me one, just one, client site that is down or was down together with cpf. or even have one of them contact me. i'll apologize in this thread and send you a case of imported czech beer. not the stuff they fly in, the stuff coming in on a boat on special order, so it actually tastes reasonably similar to the fresh local original. -p

yes, it was a technical error on our part that it was up at any time in the past few months. i have corrected the cluster config template and regenerated the configs. this is the one and only mistake made by us in this case and i don't see any reason why correcting it would be wrong. -p

Is there a problem with people who work for the federal government? In any case, let me make this easy: People with sites offline at Rusko =! exist rusko = good reputation pcm1ke = poor reputation Bottom line is you're reading into something that isn't there to read into. You're not a customer and it is not your place to criticize Paul's service. Period. There is no big picture and arguing about it does not change this concept.

mike!!! your site is down

I regret to inform you this is NOT the first hour of an incident, this is I believe pretty much the 15-16th hour of an ONGOING incident. Strangely enough the only person I've gotten a call back from is Steve who claims he hasn't talked to digitalprinceton in two years.. same goes for digitalproviders. He also claims he was just a consultant to register digitalproviders ARIN entries and stuff of that nature. That's entire plausible, but why is he still listed as the technical contact two years later? This whole situation just smells... very bad. I have a feeling whoever is now running digitalprinceton is going to end up losing two big customers (that I'm aware of) if not many more. This is just pathetic... its not just one incident either, I have it on good authority this happens regularly!!

hey jeff, yeah, it's funny innit? i can't take credit for it, because i've got nothing to do with those folks (besides an occasional beer or two), but i appreciate the sense of humour ;] how's biz? see you in july, i'll probably fly down for the show just for kicks. -p

Alright ladies, calm down please. No need to be throwing hate at an OVERLY discussed topic. Rusko, stop feeding the fire. pcm1ke, move on with your life. Perhaps if you were a paying customer of someone involved, someone might care. Either way. Things happen. Sites go down. Sometimes things go down in tandem but are *gasp* completely separate issues. But who knows. The internet has hardly been a perfected science.

Calling me the liar now? I think you're actions, timing, phone numbers, whois data, posts in this thread, utter insults and all speak to your character as well as your business practices. I may of said tons of other sites, but even if it was two.. it was two too many. Like I said, I'll reveal the other site when his content is transfer. After you calling me a liar I've lost all trust in you and won't reveal the domain until I have it on good ears his content is transferred. It shouldn't be long until its transferred.. then you can come up with another damn excuse for why another site that wasn't on the same cluster/IP also was offline at the same time.

I tore a seam the other day, should I call the sweatshop and give them hell or simply return it to pennys?

You forgot "Contacts IRCCo Jeff on AIM to try and reiterate his point."

"Strangely enough the only person I've gotten a call back from is Steve who claims he hasn't talked to digitalprinceton in two years.. same goes for digitalproviders. He also claims he was just a consultant to register digitalproviders ARIN entries and stuff of that nature. That's entire plausible, but why is he still listed as the technical contact two years later?" pcm1ke, Steve is lying to you. He has been in contact with Digital Providers less than two years ago. In fact, I know that he has because I just spoke with one of my colleagues who used to do business with them to confirm because we spoke about this months ago. Steve was the main contact for them and the last time they spoke was February 2005, so two years is a lie. Steve played a big role in the company and was one of the partners of DP. Steve even posted some offers at www.datacentertalk.com where he is registered. He was more than just an IP consultant...or whatever he wants to call himself. You can try calling this number: 1-646-486-9829 Fax: 609-921-6204 Edit: I just spoke to my colleague and he says he saw Steve at Peer1 doing some work on a server roughly 2 weeks ago. He does not know whom he was doing work for though.

That's funny Paul, you have nothing to do with them? How do you figure? Stop trying to distantance yourself. If the DP number and the MY RUSKO number goto the same damn answering machine it can only be assumed that there one in the same. Further more, if DP and Rusko are the same damn company then they're both purchasing services from digitalproviders which would mean you have more than the occasional beer or two... heck you probably have one or two nightly.. you might of even spilled some beer on that rack that supposedly died the other night. You kids running these domains that all go back to the same group of kids are delusional. By the way, the false contact information is hardly funny. It's pathetic to thing that a company that hopes to take good paying customers hard earned money is putting lude and crude 12y/o jokes in their WHOIS information. Like I said above, you children are delusional.

where are all those people? what experience have you had with our service? have those people post, please. -p

i'm not glossing over it at all, i simply can't comment because i have no idea which site you're talking about. there is absolutely no way it could have been affected by the issue which caused cpf's downtime - it simply isn't technically possible. -p

Jeff, What are you talking about the present as if this thread was started about present status? The truth is there were sites offline at Rusko and they were offline for some 19hours+. To say otherwise is foolish. Let's not rehatch this whole dang thread again.

At least I have full control over it. It's down for a reason..

"We're sorry... you're call cannot be completed as dialed..." THill, thanks for the information.. unfortunately it doesn't work. I really do appreciate it though. By any chance would you be willing to devulge why your colleague no longer does business with Steve/DP? I called digitalproviders.net and talked to someone there. The guy was in sales, so obviously he claimed not to know much if anything about what I was speaking of, but he did say he'd run what I was telling him by Steve. I doubt that will pan out! This is just so crazy.. I really can't believe DP is considered a business and that people give them money for this level of treatment. Steve just seems like a 22yr kid out to make a quick buck doing whatever he can in the telecom industry in my opinion. Remote hands, registering domains, submitting papers to ARIN, all in the name of money. He appears to run these small little "companies" on the side by just taking advantage of the connections he has at certain larger companies and/or datacenters. I could just be out of my mind, but that's the impression that I'm getting. Anyone else have some good information I can follow up on? Thanks guys and thanks THill.

we took over some of digitalprinceton's customer accounts, nothing more. candlepowerforums was one of them. could have been in the dc with no signal or working on a box. have you considered leaving a voicemail? is that such an unreasonable request? i don't know about you, but in my world, if you want someone to call you back you leave a voicemail. don't know about your parallel universe, mind. it's also quite interesting that none of the people you've done this 'on behalf of' are a customer of ours. sasha (our client) says you're an "interesting character" and i certainly see what she means. quite honestly, i find it rather odd that you are all so upset. sasha, who actually owns and runs the website, certainly doesn't seem to share your concerns or have any complaints. perhaps you should find some better things to do in the new year? digitalproviders has nothing to do with us. candlepowerforums is hosted on servers located in our space. they have never lost power or network connectivity. you could have easily confirmed that by pinging candlepowerforums.com. the issue had to with broken log rotation handling and log files exceeding the 2gb limit, which in turn killed apache. fish. barrel. shotgun. -p

Who are these mystery people? Perhaps they should come contribute to this thread?

That's fine, its not technically possible. But is it possible that the rack that holds all the old digitalprinceton customers which is at Rusko/Digitalproviders happen to "go bad" as the guy at digitalproviders this morning put it? Like I've said before, I find it very suspect that CPF, DP, and "the other site" all went down at the same time. You claim CPF/DP went down due to oversized logs. You may be right, but like I've been saying the other site went down at the same time and came back at the same time, and you've just admitted it couldn't possibly be caused by the same thing as CPF/DP. The timing is very suspecet.. I tend to think something else happened to affect all three sites at the same time, but then again who am I but an end user of one of your customer's who says they always go offline. Whatever, I'll reveal the other domain later after the content is moved.

anyoen seen my popcorn?

No sense in you posting about uptimes when you don't have a clue about them is there? Someone has to make you aware...

Just got off the phone to get some more details for you. My colleague's company was growing rapidly at the time and Peer1 was having space availability issues so he could not add any more servers at the time. (This was before Peer1 built the new dc they have now) He spoke with steve and colocated 2 machines with them. The correspondence between him and steve went back and forth. He told steve of the situation and they both agreed to a 3 month colo since that is all that would be needed before Peer1 could allocate more space to my colleagues company. Steve said he would amend the contract to reflect the 3 month term and when the 3 months were over, steve played it as if he knew nothing of what they were talking about. Steve hung up phone calls on them when they tried to call and would disregard all contact with them. Finally, they were able to get ahold of one of the partners of digital providers.... they don't remember his name but they said they will look at their old emails to find it for you. They sent in all the emails that went back and forth between steve and were able to have the contract terminated after the 3 months. I will try to get that partners name for you...don't know if they found it yet.

How has this guy not been banned yet? You need to take a chill pill- the world will continue to spin without you posting to the forum. Moreover, as it's not your site, you have no reason or right to contact the provider or make any libelous comments about them at all. I would seriously rethink your practices before someone finally gets annoyed enough to take you to court. Best, Sam

Paul, the sites are no longer down smart guy. Stop trying to spin what I said.. I said they were all down at the same time late last night and into this afternoon. You're really starting to frustrate me and like we all know I'm not even a customer. Just so I'm clear: CPF, digitalprinceton.net, AND others (I'm not going to say as I don't wish the dude to be treated like me and for another reason which probably doesn't involve you but just might involve a guy you have beers with) were all down at the same time late last night and into this afternoon. When CPF came back online, digitalprinceton.net as well as the others I'm referring to came back online. I hope I explained it a bit more clearly this time... Is there a reason they all tanked at the same time and all appeared back online at the same time? Do they all run of the same httpd (that'd be crazy, wouldn't you think)? Also, you can stop trying to sound educated.. "lack phallic fortitude" you must be joking.

yes, undoubtedly. i was calling you a liar from the get go (because i knew your claims could not have been true), i have now simply proved why it is impossible for you to have been telling the truth. i see absolutely no reason not to call a spade a spade or, as the case may be, a liar a liar. i don't see how, but i can't rule out that your perceptions are correct in your twisted version of reality. as they say, to each their own. so you're admitting that your statement was false? i fail to see how that is not a lie, but maybe i'm missing something. === let me be clear: we are not responsible for what clients do with unmanaged boxes. if they ask us for help, we're glad to assist, but we do not babysit their sites. it is their responsibility to maintain their servers - this is what 'unmanaged' means. as long as the server is on, functional and receiving packets, we are fulfilling our contractual obligation. if one or two sites you frequent were down and you are upset with that, please take that up with the respective owners. === -p

it's the entertainment value. for some posters, the EV as i call it asymptotically approaches 0, but never quite gets there, so they get to stick around. one i remember from my wht posting/reading days is RossH. if only i had been this patient when i was a kid, i'd be a concert pianist now like my parents ;] do you think that sounded educated enough? i sure hope so <grin> -p

please. someone close this thread. I'm really at the point where i'd like to see these two on Jerry Springer or something. CLOSE IT. this thread is now useless, unless you consider non-stop irrelavent playground-antic'ed garble from both parties, as useful.

I was actually referencing the time you signed up to WHT/posted about the issue (15 minute increments and all)

you are having reading comprehension problems. we took over some customer accounts from *digital princeton*. a separate company, called *digital providers*, which sells transit and dia t1s and loops exists independently. i do not own it, work for it, or do business with it. i do know one of the partners and we grab a beer from time to time, but i don't feel responsible for their choice of contact information - that's none of my business, given how i've nothing to do with them ;] is it the 'digital' in both names that confused you? you're easily confused, it appears. as far as me being a kid, you're welcome to come and meet me. i promise not to punch you unless you insist ;] both porcupine(myles) and sailor(jeff) have met me when i came to montreal for the hosting 'sit down' and, iirc, vito took pictures of me (being terribly hung over - montreal is a party town). feel free to take advantage of those resources to allay your concerns. -p

we are not responsible for keeping candlepowerforums up, since we are not contracted for management services in this case. we're responsible for keeping the network connection and power to their server up. we're also responsible for keeping the hardware operational. whatever the owner does from then on is an issue between her and her visitors (you) and has nothing to do with us. is this really such a terribly difficult concept? -p

lame excuse. It could've easily been "renewed" in said persons name. As a "close friend" and such a technical guru, I find it hard to believe this hasn't ever come up in the past.

Cotinue carrying on Paul (and others), it definitely shows a lack of professionalism at the very least. I really don't feel any need to stop posting to this thread if you guys are going to continue with the insults.

If you do not make the domains public the members cannot help you address the issue. Without the domains in question it is hard to backup you claims. The issue with the CWF has been explained. A comparrision of the matter would be blaming a meat packer because a resteraunt made a bad burger. WHT rules state you must have first hand experience as a customer. Not as a user of the customer's end product. Thread Closed.

porcupine, that shouldn't really be any of your concern. Just because I decided to finally sign up and post something when an issue that is affecting me directly occurs doesn't mean I haven't been visiting here for years. To be honest, I only signed up and started this thread on behalf of someone else. I don't personaly require any webhosting, colocation, dedicated servers or the like. I have plenty of friends all over the US and the world who work at such providers and would probably not come here to seek for personal use/gain. I only came here to seek information for someone else who is less knowledgeable about just how this industry operates. Hope that explains that alittle better, not that it really matters. EDIT ------ THill, thanks so much for getting in contact with your colleague. You're helping tons, I (and the people I started this thread for) really appreciate your sense of goodwill.

I didn't start this on behalf of Sasha, its just that CPF was one of the sites down and that was affecting the most amount of people so I happened to put that in the first few messages. I wasn't going to put anyone down, because I knew you'd probably just say what in fact you just said or go to another extreme and cause an issue with them. That's exactly why I won't mention any of the other people, wouldn't want them to lose anything that they rightfully own should they intend on switching providers/"consultants." To be honest, what Sasha things or says is none of my business nor concern. It's obvious with all the WHOIS data, phone calls, answering machines, customer's past bad experiences, downtime in excess of 19 hours due to "log rotation" (give me a freaking break, thats laughable)... that no one should be hosting anything critical with you. You might as well take the shotgun you mentioned and do something a bit more productive with your time... need I have to tell you what that made be.

Just because you surf a site does not mean "First hand experience" in the WHT world that means being a CLIENT, which you have stated you are not. Therefore any comments you make are null and void and do not hold water. I personnally do not know Rusko, but I know his reputation. There is nothing for you to gain in continuing your assault. You do though have your own reputation now that you are a member of WHT to worry about.

IF you aren't a customer it's none of your business. If you're "friends" are concerned, they're free to take it up directly with him. All you're doing is trying to bash him here in public, clearly you have absolutely no interest whatsoever in the stability or uptime of the network. Bashing publicly accomplishes nothing, and the fact you continue to do so shows you're doing nothing but trolling. Had you truly been concerned, the topic would've been over the moment paul responded and got the server(s) in question back up. And how many times have you changed your story? I'm pretty sure you started out coming "for one person" when you got owned on that, you suddenly have "multiple people" that you're representing. I wonder what the odds are that you'd just happen to be close friends with multiple people all at the same hosting facility, yet you claim to have so many connections you could get any hosting you need for free. Just doesn't add up...

dude, give it up, if you keep posting I might die of laughter.

Normally I'd agree with you.. However, I personally know of three people in the past year that have had to switch providers to get away from Rusko's service and Digitalprinceton (they use Rusko for some of their on-site support or maybe he is part of their team). He's slower than molasses when it comes to fixing issues.

Seeing as you have no business relationship with Paul, I think it's time to put your conspiracy theories to rest. You can see by Paul's post count that he is a long time member of WHT, and his company is well-respected. I would find it VERY hard to believe that anything fishy is going on here, and the information you're posting doesn't make sense and/or is rediculous.

name me one that *was* down. no, i'm not trying to sound educated. based on my experience with wht, saying that you are so annoying because you are not very intelligent, have no social life and a small penis would get me warning points ;] -p

Paul, I'm not lying. That's what your missing. I haven't lied once about jack. You just like to claim I have to make yourself appear in a more favorable light. That's fine, I'm joe-user and you're a provider who makes money off WHT. Makes perfect sense that you'd want to discredit my claims at any cost (as you're the one who stands to lose money if its disclosed that my claims were true). We get it Paul, you're just making claims to retain business. Moving on, I haven't lied. More than one site that are on distinctly different IPs and clusers all went down at the same time and came back at the same time. That's not a lie, that's what I've said from the beginning and that's what I continue to say. My only claim is that something other than a simple oversized log caused the loss of http traffic to more than just CPF/DP's sites. Like I stated before when I called digitalproviders this morning a gentlemen there told me that one of the digitalprinceton racks "went bad" which is more than likely why the sites I was referring to went down. Whatever that means, I have zero idea.. just passing on what he said. All this stuff I claimed about digitalprinceton.net, rusko.us, rusko.net, networkoperations.ws, digitalproviders.net, dns-cluster.net being the same company due to the phones (cellphones I might add) all pretty much having the same answering machine (except for digitalproviders, which admittedly seems to be the largest company of all those listed) appears to have all come true in some capacity. You stated rusko/you took over accounts from digitalprinceton.net. The guy at digitalproviders this morning said a digitalprinceton.net rack went bad last night. The whois data for all the domains either come back to YOU/paul or Steve Klenert who has been known to work for both digitalprinceton.net and digitalproviders.net which can be substantiated by other threads on this very message board and by a simple google search. Once again, let me re-stated I haven't lied about anything. Everything I've said has been coming together like clockwork. If you want to call that a lie Paul, so be it.. but I'm quite sure others in the know can separate truth from fiction. Grow up. EDIT ----- Seems someone else cares to go ahead and call me a liar. Whatever sir, the post above lays everything out and its quite obvious I never lied about anything. I'm not just publically bashing Paul for no reason, I'm bringing the issues with his business and network to the attention of others here at WHT for a very good reason. That reason is sites are down, and they go down frequently. When it comes to the domain name, sure it can be easily renewed in another person's name.. but not if the currently listed owner/admin contact doesn't want to do so! Don't be stupid.

I'm sure I'm not the only person that finds this statement ironic. As Paul stated, it is not his company's responsibility to keep the client's website up. He provides network connectivity and a server. If it was down for 19 hours due to an Apache error (and yes, the 2GB log file limit is a very common cause of Apache downtime), that has absolutely nothing to do with Rusko. I'm sure if you had contacted Paul (and left a voicemail!) in a civilized manner, rather than spouting conspiracy theories with rediculous claims and no direct experience, he wouldn't need to respond in a "cavalier manner".

You're welcome mike. Unfortunately, they cannot remember the partners name. They said that Mark sounds familiar however they are not able to find the emails just yet. If you need anything else, feel free to PM me and I will pass the information along to my colleagues. Good Luck.

Are you kidding me? Only in America.... get a grip.

They'd rather not, for fear of impropriety. Let's just say one of them signed up for service with digitalprinceton.net back when I guess Steve Klenert worked there and Steve I guess in good faith registered the guy's domain name. Well it appears Steve registered the domain in HIS NAME (Steve's name) instead of the guy's name and the guy doesn't have a written contract to prove ownership of the domain. The guy is scared that he's going to possibly lose his domain and business if he were to speak out against digitalprinceton or Paul. Heck, Paul might even be able to tell which domain I'm talking about, but hopefully not.

no. i will repeat again: rusko has nothing to do with digitalproviders. we do not use their colo space or transit. they may have had a rack down, a fire, a volcano eruption, anything - i wouldn't know about it, wouldn't specifically care and would not be affected in any way, shape or form. neither would our customers. now, they may indeed have had a problem that coincided with the outage cpf experienced. this would, in terms of probability, be quite a coincidence, but i really can't say - i've no idea what digital providers does or does not do. one of our management clients buys transit from them though, so i can confirm that their transit was up continuously during this period at the nyc-th-25b node. this is the full extent of my visibility into their operations. candlepowerforums is hosted on machines in our cage at p1-nyc, utilizing our transit. i explained why the outage occurred and i explained why we were not responsible for detecting it. i also explained how an email or a voicemail, either from the owner of the site or from anyone else, could have resolved the issue without all this brouhaha. -p

There's really nothing to give up. The facts still stand. 1) Rusko's clients suffered 19hrs+ of downtime and its happened in the past. 2) The timing of sites that aren't on the same IP/cluster going down at the same time and coming back at the same time is extremely suspect. I'd hazzard a GUESS that something else also caused downtime. 3) Rusko is pretty unprofessional. There are some others, but since I haven't gotten an email about that content being transferred yet I won't write about it. Continue the posts... by all means.

Ahh fair enough, I was just calling it like I saw it (generally when the first dozen posts are complaints on a given provider, I discredit the user immediately), though by your description, this case may have some merit, which is very unfortunate to hear.

How is it a conspiracy theory when the same two numbers for two different companies end up at the same answering machine? Are you failing to see the connection? I know you guys are all in the same business and want to trust in one another and screw the customer to the hilt, but with all due respect.. stay out. Whether or not Paul at Rusko took over some accounts from Digitalprinceton, key word being some, the phone numbers listed for both "companies" shouldn't be ending up in the same answering machine. That makes absolutely ZERO sense. If all of this back and forth gets servers back up and running properly, then it would of all have been worth it. One of the sites I'm concerned with is back up, the other is still slow as hell and having issues.

You're a funny man, are you really that poor at reading that you failed to see that in multiple post I've now told you that CPF, digitalprinceton.net, and others were all down at the same time late last night and into the afternoon today? I love the personal attacks, however they still don't make up for lack of good reading comprehension. Let's stay on topic..

That's another thing Paul, an email or a voicemail? Is that typical with everyone here at WHT ( personally don't think it is)? You must leave a "message" you can't speak to someone directly? Like I said I and the other guy who is remaining anonymous till his content is transferred called this morning multple times and even later into the afternoon and no one picked up a phone at any time. You know what's even funnier? I'll tell you after the content is transferred, otherwise you/steve/whoever else happens to be in on this will find out the other guy and might cause him issues. Just like you're trying to protect your business by trying to make me out to be a liar, I too must protect the other guy so he doesn't lose business. Surely others here at WHT understand that (at least others here who happened to be customers instead of providers).

You might choose to carry on smartly before Rusko finds it necessary to sue you for such asinine libelous statements.

It isn't my intent to discredit anyone, but why is the OP acting as if he is a direct customer of these companies? He's essentially throwing dirt on their name and there really isn't any proof that the issue at hand is the fault of those providers. Can't get ahold of them by phone? That isn't necessarily a big deal either. Some companies prefer to correspond with customers via a login ticket system so they aren't distracted by calls from non-customers, etc. It's just more efficient. I highly suspect Paul will be here soon with a very valid explanation. As such, it is my suggestion to the OP that he stop throwing dirt on a company that he does not actually have a relationship with.

riiiiight. you seem to lack clue. that is not surprising. however, for the benefit of others, let me explain the technical side of things: apache logs access statistics and errors to log files. unless specific versions of file i/o functions are used (this is usually specified in the compilation process and is *not* done in apache by default), the maximum size of a file which can be read/written on linux is 2gb. normally, you would have log rotation set up to move, process and delete these log files periodically before they ever got to 2gb. this is the step that failed in this case. apache performs logging as part of its request handling process. this is implemented as a module, which is called *before* mod_php, which would be used to process a php script and, based on the configuration, html files as well. since this module was encountering a fatal error, the request was not being handled further. in this failure mode, the problem does not just go away by itself. log files needs to be truncated and apache restarted or signalled to reopen its log files by delivering a USR1 signal to the parent process. as stated earlier, we are not contracted to monitor or maintain candlepowerforums servers. as such, there is nothing wrong with us not catching this earlier. if we don't know about a problem, we can't fix it. as soon as we were made aware of it, it was resolved. i don't see much wrong here. any qualms you may have with how soon we found out about it should not be taken up with us. since you're so concerned about candlepowerforums, perhaps you would like to volunteer to contract with us for monitoring services? we'd be happy to extend you the same monitoring/active response SLAs we extend to our other clients. you could then have the peace of mind knowing that we will be monitoring cpf none of our customers have problems contacting us. maybe, just maybe, it is because they don't have their heads up their posteriors and actually leave a voicemail, send an email, open a ticket or page us? as far as these 'negative experiences' you keep referring to, and those mysterious unnamed customers, i believe i've addressed that in my earlier post: you're pulling this out of where the sun don't shine. cheers, -p

Must have been the OP's ISP having issues. LOL

dns-cluster.net is an anonymous domain used for hostnames. this is a standard practice in the reseller hosting industry. the rest i've talked about many times over already. as far as phone numbers, our toll free support number points to a pbx which will, at any given time, redirect to a voip cisco phone in one of our locations (we have them in every cage), the phone (cell or otherwise) of the person taking calls at that time (if not in one of the locations), the voicemail service of said phone or the pbx voicemail if that falls through. this is called cascading or 'follow-me'. if you have suggestions on how to improve that, i'm all ears, but it's been working great and i've no reason to be unhappy with this setup. i may have even posted here about that config at some point. again, had you left a voicemail and not received a prompt call back, i would feel tha the complaint had been justified, even allowing for you not being a customer. however, you did not do so. if you can't do the elementary things that normal people do every day to get things done, what am i supposed to do about that? -p

All due respect Mr. Officer, I as well as over 12,000 others know that the site was down for over 19hrs and has been down many times in the past for extended periods of time. Don't even presume to know what you're talking about in regards to the uptimes as you really do have zero clue.

indeed, i am here to shed some light on the situation. those who have brought some modicum of sanity to this thread - your efforts are much appreciated. generally, i would not be discussing details pertaining to customer accounts. however, i have just spoken with the owner of the website in question (*who is our direct customer*, by the way) and received permission to post this explanation. candlepowerforums are a longtime customer of ours. they've gone from a single dedicated server to a multi-server cluster, which they are hosted on now. they do *not* contract with us for monitoring or managed services on an ongoing basis. with that said, we do help out when needed and requested. the above is important, please re-read it to make sure we're on the same page. we can only do something about a service interruption that is not network related (none of these issues have been, as the rest of our customers will attest to) if: 1. the customer contracts with us for monitoring, in which case we get alerts for service outages and either act on them (if the contract stipulates active response) or notify the client (if the contract stipulates notification response) 2. the customer notifies us through our ticketing system, emergency pager forwarder (goes to all L3/remote hands staff) or phone (all customers have the correct toll-free number for us), whether directly or by leaving a voicemail if someone's on the other line. in this specific case, not only does the owner of this site have all of these avenues of communication open to her, she even has my personal cell phone number. this means she can call me any time, day and night, regardless of my current state of consciousness and receive assistance *from me directly*. indeed, in this case, we were *not* notified of the outage by our client. there were no tickets, no pages and no voicemails. i found out about this outage when someone forwarded me a link to this thread. as you can see, as soon as we became aware of the problem, we took steps to resolve the issue and the issue is, of course, resolved at this time. it was, of course, nothing to do with our network or anything we are contracted to maintain or manage, but i was happy to help out. i've spoken to the client in question and she has stated that she was unavailable to notify us at the time. in light of all of this, it is quite frankly disingenuous to sling dirt in our direction. it is, imo, a rather ill-advised course of action and the OP should take care to consider his actions and words better in the future. we've got a stellar reputation here and we didn't attain it by being lousy; it pains me to see people attempting to tarnish that with baseless drivel. the client in question has also generously offered to post here when she becomes available. cheers, -p

Keep the comments coming Paul. Like I said before, I refuse to name anymore of the "customers" as you'd probably just take it upon yourself to act like a jerk to them as well. You don't need to explain jack about the technical aspect of apache, I've probably been using apache longer than you been in any internet related venture so you can take your explaination and shove it "where the sun doesn't shine" (as you like to put it). As for purchasing monitoring services... about the only monitoring services I would purchase related to you would be the kind that involve a private investigator. You still haven't explained to the masses why two different companies phone numbers (who are supposedly both still in business as you only took over some of dp's clients) goto the same damn answering machine. Do elaborate...

With all due respect, though I do value what reputation I may or may not have here.. I don't really care at this point what others "think" of me based upon this thead so long as Paul comes clean. My reputation here is not that important considering I don't plan on purchasing any services from anyone here or anything of that nature... what is important to me is the truth and good service for the sites that I care about that happen to be on DP/Rusko's network. Hopefully you understand.

if you had been a client, you would have also been able to open a ticket or page us. all of our clients get full contact info in their welcome email when they sign their contracts. i'm not sure what business you're in, but our clients have never complained about our contact procedures. every single one i've talked to about this is perfectly happy to leave a voicemail and receive a prompt call back from someone who actually knows what he's doing and is able to help, as opposed to the standard "talk to the clueless support tech reading from a script in a 3rd world country" type of service most companies offer. in every sales conversation, i explain in detail how we work with the client, including contact procedures. the way we do things is a big selling point for us, so i always mention it and talk about it exhaustively. not a single client who i've done the sales process with was left with any doubt about this and it has definitely helped me to close more sales. my business does not come from wht, it comes from existing clients telling others. those recommendations carry way more weight than a forum which allows anyone, anyone at all (i'm looking at you), to post whatever they want. i am simply refuting your false claims, no more and no less. beyond that, it is not possible to make someone out to be a liar. you can either juxtapose what an individual stated with what is actually the case or not. you've made claims which were false, changed your story (which i proved to be false again) ad infinitum. it is up to the readers to draw their own conclusions. === if you don't want to look like a liar, i suggest you start telling the truth. this method works for me and, surprise, it can work for you too! give it a shot. alternatively, if you insist on lying, but would like to look less silly doing it, you can try making up things i won't be able to disprove so easily. a good example would be stating that i don't wear underpants. while it is false, it would be hard for me to disprove that claim in an online forum context. of course, this would be offtopic at wht, but i'm sure you can find a venue for your vitriol where this would be acceptable. === -p

pcm1ke, My cluefulness as it pertains to Paul's fine operation is far from zero. Are you seriously spending your entire evening watching this thread? The rest of us are here conducting business and just can't help but see this massive thread in our way. You don't appear to have such an excuse.

another point in the post that i need to address is the statement that the site in question 'goes OFFLINE all the time'. first of all, this has little to do with us, as we do not manage the cluster it is hosted on. if the client asks us to fix an issue, diagnose a problem or suggest a hardware upgrade to reduce load, we are of course able to do so. in fact, several months ago candlepowerforums was indeed experiencing problems handling the load due to the forum software being old and highly inefficient as well as the server being undersized for the volume of traffic it was attempting to handle. the client asked us to put together a solution and we have. we performed a managed upgrade to a multi-server cluster and another managed upgrade to a more efficient forum software platform. after some tweaking, the client reported that performance and stability have improved dramatically and she was more than satisfied with the results. with any busy server, there will be times when you need to kill a runaway process or two or perform other tweaks. we are not contracted to do this automagically; whenever we have been asked to, we have done so. the owner of the site stated to me in the conversation we just had that in the past few months, she did not experience downtime and was perfectly happy with the way everything worked. case closed. -p

why is this such a mystery? just because you're confused doesn't mean anyone else is. as you've demonsrated previously, by being confused with two company names with 'digital' in them, you are confused quite easily. moreover, i'd venture a guess that most folks reading this thread would draw the conclusion that *you* make zero sense. if you take over accounts, you transfer over the means of communications clients use to get support. over time, you have them all update their contact procedures. then you discontinue use of the old contact methods, such as old websites, support systems and phone numbers. this is how you do business and it makes perfect sense. may i request that the owner of said server contact us to let us know what problems he's having? i'd be happy to look into them for him. in fact, since you're online, why don't you get in touch with me to let me know? however, please keep in mind that if the performance issues are server related and we do not manage the server, the owner will need to handle this himself/herself. -p

Care to stay out of this thread? You're not adding anything useful anymore. Trying to blame my own ISP for Paul's lack of service? Give it a rest fella.

Paul, there you go again. I never once changed anything except the word "ton" to "two." That hardly means anything in the scheme of things at all... you know it and I know it. Stop spinning things, you're bound to wake up Mr. O`Reilly. I haven't claimed anything that was false, I just laid out what everything looks like to an end-user, and so far I've been right in everything I've said. I never claimed to know why the sites went down, I just claimed I wanted to know. I never claimed to know the structure of your company, steve's company, steve's relationship with anyone or anything of that nature. I always just said I believe this is the relation and this is what is happening.. and you always came back and said what was up. I never once claimed anything that was false. I still have my reservations about you, steve, all the companies that appear to be related in small but subtle ways.. just as you have reservations about me. I couldn't care less what you think of me, just so long as you don't lie. Stick to the facts Paul and stop the spin.. we're not on the set of Charlotte's Web. Once again, when content is transferred I'll clue you into the other stuff I find shady about steve and your companies.

If the downtime wasn't Rusko's fault, then why do you keep bringing up this point? It is the customer's responsibility to keep their server configuration working properly, not Rusko's.

I better keep this thread open then. Thanks for passing by Paul. Regards, Jaime

Someone needs to confiscate this guy's keyboard.

i know one client who owes over $5000 and we have placed a lien on his equipment and domain name. unless you owe us money or renege on your contract (same thing, in essence), you won't have problems removing your equipment or any other piece of property you have with us. it's as simple as that - i'm in the hosting business - if i wanted to be in the highway robbery business, i'd have gone to law school -p

mr oreilly is one of the biggest spin doctors around. it's very easy to sound right when you're the host of the show and just keep talking over your guests, but i'm really dinsinclined to bring politics into this. i think i'm done with this silliness. the owner of the site you claimed to be so concerned about has had to apologize to me for your behaviour (she felt it necessary to do so), all of your conspiracy theories have been exposed for the complete bunk that they are and i actually have real work to do. your erin brokovich impression needs more work, bud. having something to blow a whistle on might be a decent start -p

Not entirely, I am doing other things online at the same time.. but this thread is important and as such I do check it when the forum emails me about new posts.

as far as dp site downtime etc., this is not a site that is currently in use as far as i am aware. our site, as well as our email and ticketing system, have not been down yesterday, today or for as long as i can even remember -p

i have not acted like a jerk to the customer in question - sasha - who actually owns candlepowerforums.com. it would not be in my financial interest to do so. likewise, it would not be in my interest not to service other clients. i certainly haven't been pleasant to you, but why would i? i don't suffer fools gladly, and you're up there with the best of the ones i've encountered in the recent past. yet you display complete ignorance of basic technical issues. as i stated, i did not post that for your benefit. it is clear for all to see that you have ulterior motives and a distinct lack of better things to do than spout nonsense about things which have nothing to do with you. i've posted the explanation for folks reading this thread and wondering what's up. perhaps they'll run into the same issue one day, remember my explanation and manage to fix the issue faster than they would have if they had to dig around for the cause. why would you need one? as i said, i'm happy to answer any question, meet you and show you around. i've got nothing to hide. make sure to get your mom's permission though. no, dp is not used to conduct business in any way, shape or form, whether it be soliciting new business or handle existing accounts. your assumption is flawed. -p

That's great, can you please make fun of lawyers another time. Get back to the question at hand (which you're trying to avoid so it seems).. can you or can you not explain why CPF, digitalprinceton.net, and others were all down at the same time and then all came back at the same time? Don't try to use the same argument as dgbaker ("his isp must of been the issue", haha.. not funny) as there are plenty of others who can atest to this same coincidence.

Sasha/CPF is her own person. She can apologize for whatever she wants.. I was only concered with why it was down. It still doesn't explain the treatment the other guy has been getting and why his site went down at the same time. I don't know Sasha and have never talked to her, but I have talked to the other guy all day today and everything I've talked about on here he seems to agree with and sees exactly where I'm coming from with what I've said. Maybe the same would of been for Sasha had she been privvy to the same dicussions me and the other gentlemen have been having all day.. maybe not, but like I said she's not me and I'm not her.

I bring it up in regards to the other guy. Who knows maybe it was his fault too, he doesn't seem to think that it was his fault. After the guy moves his stuff and I can tell Paul the domain then I guess Paul can enlighten me and all of you as to just whose fault it was that the other guy's site went down; the other guy would definitely love to know (even if it was his fault). I also don't know and wouldn't even try to guess or persume to know why the site (CPF this time) has been down in the past for extended periods of time.

how ya doing? haven't spoken to you in a while i would have preferred that this visit not occur under these somewhat off-pissing circumstances, but c'est la vie as they say. hopefully folks will read this thread in its entirety and apply some reading comprehension skills to figure out that those who throw dirt are, most likely, doing so while standing in a cesspool. -p

Paul, I'm hardly confused.. you seem to be the one confused. You just got finish stating that you took over some of DP's accounts, which would mean just that..... SOME ACCOUNTS. That means DP is still in business and would therefore still maintain their own damn phone numbers, tech support, etc. You can't claim you only took over some accounts if all their phones, etc seem to point to Rusko now can you? That would look more like a complete buy out, not "some accounts taken over." Hey, maybe this is how business is ran in the NYC-NJ metro area when it comes to telecom stuff. Maybe its quite popular for one remote hands kid to work for multiple companies, be listed in their whois data, claim he hasn't talked to said companies in two years, etc. Maybe DP, Rusko, the other DP are all on the up and up but are just being played by the same damn person since they all seem to "consultant" with the same person. Who the hell knows... What I do know is you claimed you took over some accounts of a company that if that were true would still be in business, yet their phone numbers all goto yours at Rusko. Like I said pages and posts ago, this whole little situation just smells... bad.

Paul - Am I correct that Digital Princeton and Digital Providers were at one time related in terms of owners or directors? I found an old post by Steve calling them "sister companies". There've been many references to DigitalPrinceton.net at 29 Airpark Drive, and many referring to DigitalProviders being there, too. Regards to DigitalPrinceton.net and CandlePowerForums being down at the same time, a simple traceroute shows both sites to be on wagner.dns-cluster.net (69.90.35.64) - Was that the cluster that was having issues? Not sure what to make of the situation when both DP and CPF's websites were down at the same time, and they trace to the same IP. As for Steve, I believe he is/was working for Telehouse as of a few months ago. Not sure what to make of the OP - Haven't quite seen a situation as ridiculous as this in quite some time on WHT.

"when content is transferred" Until that time you are speaking without facts, have a decaf and come back when you have something worthy. No I am not a host but an end user who does not buy into your nonsense. Please quit trying to say that people are taking his side because they too are hosts, ,you look like a fool from any side of the equation.

this has already been deal with. we do not have a professional relationship. what we do have, and this is something you have yourself to thank for, is an "i point at you and laugh" relationship. -p

I hope readers will get to the last page or this thread. The first page gives a bad impression when it's not justified at all.

pcmike, my advice to you for today is: It is better not to speak and be thought a fool than to do so and remove all doubt. i haven't encountered anyone in the recent past who could benefit from this nugget of wisdom as much as you. cheers, -p

no, the site in question (candlepowerforums.com) was really down. i have explained, at length, why that does not translate to us failing to provide the service contracted for. this doesn't mean that the OP isn't a lunatic, though -p

Why are you, a non-customer, owed any explanation whatsoever? Am I owed some kind of explanation every time a website I frequent is down? I certainly don't start harassing the webhost when I can't access a forum. What are you, 12? I won't believe any of your nonsense about all kinds of people having all kinds of problems with Rusko. Why not? Because I have yet to see a complaint here from one of Rusko's customers . As Apolo already pointed out, you're in violation of the WHT rules with your moronic speculations about a company you know nothing about firsthand. The only "facts" you've offered up are third-person hearsay, and you accuse Paul of "spin"? You obviously don't have any clue what spin is, if you buy into O'Reilly's nonsense about calling his pure-spin show the "no spin zone". Paul has explained himself, you keep calling him a liar, you keep insisting that the "Ben Dover" WHOIS info has something to do with Paul, even after he explained that it doesn't. Why should anyone believe someone like you who doesn't bother correcting the errors they've put forth here and continues to insist on connections which aren't there, without offering any facts in support of their position? I don't think anyone here believes that you know what you're talking about. Let it drop, or let the customers having "problems" with Rusko speak for themselves, please.

I'm a long-time reader of both WHT & Candlepower Forums. We CPF users are all frustrated with the months of poor uptime we've experienced, but we understand that it's a problem with the forum/database configuration, and not the ISP's problem. I understand the desire to find the root cause of these outages and DO something about it, but it is misdirected in this case. And rather than acting like a child having a temper tantrum, perhaps better results could be achieved by being a gentleman, which is certainly possible even when we distrust, dislike, or disagree with one another. I also offer my apologies for the conduct of this well-intended but over-exuberant user, and invite you all to come visit candlepowerforums.com (once it's up) to see that we really have a nice community for talking and talking and talking about flashlights. [Note: I'm not CPF staff, just a happy user]

Yes, I understand. Nice to see you here once again anyway and I take this opportunity to wish you a Happy New Year! Regards, Jaime

Then why is there a digitalprinceton.net website up and active that appears to be a fully functional company ready to offer services to the masses? Let me guess, you took over a few accounts, then their phone number was forwarded to Rusko, then they decided they wanted to get back in the "game," but yet as of this morning their number still goes to Rusko, but now that their website is back online (WHICH MIND YOU WAS DOWN AT THE SAME TIME CPF AND OTHERS WAS DOWN) their number isn't forwarded to Rusko anymore. You're not making sense..

Still avoiding the question... how useless. You sure you don't work for the federal government rusko?

You people are just too caught up in parts of this thread and not the whole picture. I never called Paul a liar aside from the point where he called me one. I never insisted the Ben Dover WHOIS information had something to do with Paul. I always said it had something to do with Steve, who has worked at both digitalproviders.net and digitalprinceton.net which by Paul's admissions he has taken over some of the accounts of. The only thing link I've claimed between Paul and digitalproviders.net is Steve is the one whom he probably has the occaional beer with. With all due respect to the other people posting, if you're not going to read everything and see the big picture but rather are going to attack one specific thing, don't even hit submit.

Like you've made mention of before, I have zero idea how old you really are (you never did link me to those pictures you made mention of), but at last you should know that whether or not WE have a professional relationship you do attempt to sell services here on this forum and therefore you should hold yourself to professional standards of conduct. Business 101, everyone knows that. This thread will be around long after we stop posting to it, when people come across it or see it on google you wouldn't want anyone to form opinions based on your unprofessional posts and potentially lose business would you?