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cPanel Partner NOC Price Increases - Again? [merged]

Thread #1823987 · 224 posts · started 2020-10-01 10:17 AM · archived from webhostingtalk.com
JFSG · 2020-10-01 10:17 AM · #1
Here we go all over again
IndicSD · 2020-10-01 11:07 AM · #1
Holy smokes, wish they would give management consultancy! Need to learn how to do a 75% jump in price and still make partners pay
SolaDrive - John · 2020-10-01 03:17 PM · #1
Seems that not that many people jumped ship the first time around, so they feel they can get away with another price increase. Hopefully this increase drives for a higher demand to develop new competing control panels. We switched about 50% of our customers to DA or Webmin last time around, hopefully this round we can do the same. I'd prefer to not do business with a company that operates this way.
BikeGremlin · 2020-10-02 07:21 AM · #1
Appreciate the correction and "feedback" - it's a perspective I didn't get to see since I'm more of an average user, not a hosting provider. Most of my interactions boil down to getting the stuff to work - that is I seldom get asked to help anyone with using their hosting control panel, more often I just log in and do what needs to be done. Having said that, I prefer cPanel. So much I'd rather pay more for using the tried and tested solution. DirectAdmin is far from unusable, it's more good than bad, but compared to cPanel, to me too, it looks like it still needs a lot of work. My main objection is probably "un-fixable" so to say - directory structure is not the one cPanel uses. And cPanel has become a de-facto industry standard (at least in my opinion - correct me if I'm wrong). So, again, for me, moving websites from one to the other is more of a hassle, than it is moving them to the same control panel, on a different server (any tips or advice are welcome ). To avoid any misunderstanding: I am sort of rooting for the cheaper control panel (DA) to become better, and easier to transit to. In other words, as a customer, I'm happy to pay less, but not at the expense of lower stability, or (a lot) more hassle. Of course, if JetBackup integration gets polished, and if a critical percentage of hosting providers start offering DirectAdmin, then it's more-less sorted, without any further editing of DirectAdmin. From what I could tell, neither of those has happened over the past 12 months. We'll see what happens over the next 12. And what my next cPanel reseller hosting renewal price will end up being.
PRODEV · 2020-10-07 09:44 AM · #1
Can anybody clarify the difference after/before price increase ?
OpenInternet · 2020-10-08 09:09 PM · #1
This is hardly "shut up and take my money" scenario. The problem comes when you are trying to compete with bottom of the barrel prices with all the kiddie/summer hosts. Even if you charge $10/month for regular no-frills hosting package. Most real business users aren't going to complain about it. You'd be surprised how many people are willing to pay for quality instead of "just cheap".
BikeGremlin · 2020-10-10 03:07 PM · #1
Using that logic, the number of servers should also not be any of their concern? Software pricing has always been regulated unlike any physical goods, because software can be copied/multiplied at no real expense to the supplier - only "lost income". Big providers are buying the smaller ones. These price increases make it even harder for the smaller ones to compete using lower prices. They must switch to other control panels (with the risk and problems that brings), or find another way to be competitive - which is very difficult. That's capitalism. Normal, every day business. Whether we like it or not.
MechanicWeb-shoss · 2020-10-14 11:47 AM · #1
I needed a break after feeling the heat in your reply. Things have cooled down by now, I hope? That seems like a nice idea! Thank you for sharing that information. I primarily looked at HostBill because of their integrations. But it seems they might need to develop a few things that we customized in WHMCS.
SPaReK · 2020-10-16 11:59 AM · #1
I was not able to notice any significant differences between this benchmark on a DirectAdmin server with DA's compiled PHP vs. Remi's PHP. About a 3 second total difference between the two. And practically all of that is in the 07_regex test where DA's compiled PHP is 3.5 seconds faster. However, this was all far from a pure scientific test. Other processes were running which might affect the times - although probably negligible. Compiled PHP is probably faster - but noticeably faster? I'm not sure about that (at least for me). If PHP was a compiled every 6 months item, that might be different. But a new version of PHP is released every month, meaning you'd have to compile it every month - which takes time. Installing Remi PHPs can be updated in a fraction of that time. Remi's PHP is going to be my preferred method - but that doesn't mean it's the right move for everyone, to each their own.
Webhostpython · 2020-10-01 10:18 AM · #2
Hi, We just received an email from cPanel with the subject "Important pricing changes to your cPanel PartnerNOC account" and stating they will be increasing their prices again for their partners? Did anyone else receive this?
Webhostpython · 2020-10-01 11:17 AM · #2
This ones a hard bullet to bite, quite an increase there....
NoSupportLinuxHostin · 2020-10-01 03:18 PM · #2
We also received the email about the price hike. I love the cPanel product, but cPanel is going to eventually price itself out of the market. For now, web hosts are going to need to consider increasing prices for cPanel customers. Eventually, cPanel prices will get high enough that web hosting customers will start asking for alternative products like DirectAdmin.
HostXNow · 2020-10-02 07:34 AM · #2
Yeah, already aware of ApisCP from last year. There is also InterWorx. So the alternatives are: CyberPanel DirectAdmin InterWorx OVIPanel ApisCP Any others?
airamericaweb · 2020-10-07 09:48 AM · #2
With the delayed support cp might price themselves out of business. Been using panel since day one! Anyone had any luck setting up cPanel with name server and additional pubic ip's on Computer Engine Google Cloud? Never could get this to work properly and support on both ends was a joke! PS: Don't get me wrong I love cPanel has worked well for my clients for 20+ years in hosting business.
Kvm4U · 2020-10-08 10:12 PM · #2
That is not true. Nevermind did you sell cheap service, clients do not like price changes. I have big problems this year with own clients. Because of some changes in my company, i must to add 20% VAT to all my client invoices and that have for resoult 25%-30% has gone from my company to companies with cheaper prices. if cpanel changes prices, it definitely affects our web hosting price
ServermanZero · 2020-10-10 05:05 PM · #2
I'm paying 1 license per server like all providers, I don't know why we will accept the increase prices, pay a % per client and lose the partners prices. I'm a very small hosting provider yet, I can add DirectAdmin plans as soon as I solve some questions. I'll test DirectAdmin in the next weeks/months and I will to value this. cPanel not is the only panel, today we have very professional and complete alternatives like DirectAdmin: -Multi-PHP selector -Let's Encrypt (auto-SSL) -FTP -MySQL and MariaDB -PhpMyAdmin -File manager -Domains/Subdomains/etc. -Emails, SpamAssassin and spam filters, auto-responders, etc. etc. etc. -Work automatically with Apache, Nginx and LiteSpeed -DNS manager and Zone Editor -Auto-backups and can install JetBackup -Webmail -Resellers -Imunify360 and CSF -DirectAdmin Team Support -And many more features. The hosting provider not have any cPanel dependence, I know that the big hosting providers need more time but only need migrate Little by little. First start with few servers, learn and test the management and finally migrate more clients. Have a nice day!
HostXNow · 2020-10-14 12:25 PM · #2
All good for me. Used to adapting/changing things to keep up to date, etc. Just the other smaller businesses that charge pennies and don't value their admin time enough are the ones who are affected the most. Anyway, will cPanel match Plesk pricing already? The fun and games are over now.
Master Bo · 2020-10-20 03:33 AM · #2
Yes, your email was quite persuading Talking of UI part, I'lll prefer DA, which still works for most tasks I expect of it, even it's clumsy and not too polished to my eye.
ttgt · 2020-10-01 10:21 AM · #3
i also get it... why increase again.
TheHostingHeroes · 2020-10-01 11:18 AM · #3
Its simple.. time to move on! I LOVE cPanel, I've been a customer since 2003/2004 and it'll always be my favourite control panel. We've also used DA since 1st October 2019 (a year ago today) and its very similar, it still supports everything you love about cPanel including Litespeed, Cloudlinux & CSF firewall etc with a slightly different interface which you can easily get used to! If you become a noc partner with DA its just $5/month for a unlimited VM license! By moving to DA we can save thousands of dollars per month and we're going to start inviting our customers to move to DA in exchange for some free hosting (ie maybe if its a reseller offer them a month/2/3 FREE to move before the price rise) so by January we could of moved a large number of customers off cPanel.
MH-Stefan · 2020-10-01 03:26 PM · #3
We had to bite the bullet last year, but this is going way too far. Already making plans to migrate away from cPanel in the next few months. Maybe a price increase would be reasonable if the past versions had a few interesting features or at least support for CentOS 8, which is already out since 1+ year. However, seeing how thin the release notes were for the last versions, whoever defines the prices must have balls of steel to increase prices again by 75%(!!!). I've been a huge cPanel fan since 2004 and loved it, but I'm disliking it more and more.
MechanicWeb-shoss · 2020-10-02 07:34 AM · #3
You are probably correct at that. I feel like DA has come a long way, but it still has a longer way to go. It is fine for a tech savvy user like you, but not ideal for a non tech savvy user. I think in trying to be different, DA is actually compromising usability. It needs to be more polished technically and visually. Lets face it, why do people use DA more than they did last year? Is there a technical or usability feature that people prefer so much that they have switched to DA? Then there is ApisCP, which could be an excellent alternative if more people used them, but is currently in the background of the control panel industry.
nickwuk · 2020-10-07 09:59 AM · #3
Oakley Capital monetizing Cpanel. Thinking of moving to CentOS Web Panel.
redenflu · 2020-10-08 10:20 PM · #3
Compare cPanel with Apple and totally clueless. Apple innovated the market with changes in customs. CPanel is the same for decades.
HostBusiness · 2020-10-10 05:11 PM · #3
Exactly! We're currently deploying DA servers, in addition to cPanel. I hope next year we'll close our partnership with cPanel.
MechanicWeb-shoss · 2020-10-14 01:51 PM · #3
Are you referring to Plesk price increases? If I am not wrong, I do not see a recourse for any of them as a VC owns them all. A VC only cares for profit, not for the product itself. As long as they can make a profit they are fine with drowning the company. It seems this (VC drowning companies for profit) has become a common trend and a significant issue in the US and more and more people are getting concerned.
Francisco · 2020-10-20 03:35 AM · #3
The DA team is very open to changes/improvements so I recommend dropping them on https://feedback.directadmin.com/ If you can point out how it feels clumsy/slow/etc, I have no doubt they'll figure it out Francisco
SPaReK · 2020-10-01 10:21 AM · #4
Maybe they just really want to get out of the control panel business but instead of closing shop they're content to say "Let's just see how much these fools will continue to pay us"
IndicSD · 2020-10-01 11:23 AM · #4
Good post, but before you do I'm guessing you'll soon received a private pricing deal so that the increase will fall from 75% to 25%.
TheHostingHeroes · 2020-10-01 03:51 PM · #4
We’re starting are migrations November from cPanel, we plan to reduce our usage by 90% for January and only have VPS and dedicated customers! All of our UK & US shared hosting (tens of thousands of users) were moving to DA with CloudLinux 8 and I’m looking forward to it. We’ll give resellers options to stay on cPanel and continue how they do now and have X inclusive cPanel accounts then our WHMCS addon we made bills for over usage but at the higher rate. Hopefully most resellers will want to move with the annual price hikes! I would suggest others do the same as no doubt this time next year web pros will want more money to make up for the customers they lost and increase prices again!
BikeGremlin · 2020-10-02 07:37 AM · #4
Yes - I agree. While I try to not say things I don't really mean, I've learned that saying anything that you mean is not always very wise, nor helpful. But since I've already done the stupid thing, suppose I could clarify: I'm not much of a huge corporation (or investment funds) fan, quite the opposite. But I can't blame them for doing what they can within the set rules. See no point (sense) in being angry with them. It's like being angry for the rain falling on a weekend. Don't envy them, not saying that I would like doing something similar, but can't really be angry, or "blame" them either. It certainly doesn't help. All I can do is see the market and make choices - bearing in mind that my choice does not affect anything except myself (and my business), not much else. It would also be fair to add that DirectAdmin have handled a huge influx of clients (and support requests) very fairly and gracefully, and that is promising. Don't know the people personally, can't say they are "good", but based on what could be seen so far - it looks promising. But I wouldn't be too surprised, nor angry, if they decided to significantly raise prices and/or change the pricing model, once (if) they get a 50+ % market share. It's a tough, competitive world, and people running companies are responsible primarily to their own employees, and their families. cPanel did go a bit "over the top" in my opinion, but I don't expect any company, or corporation to worry whether I'll be able to afford their services. That's my problem to deal with - and choose. It's capitalism. Don't like it - but that's the world we live in.
rustelekom · 2020-10-07 10:10 AM · #4
We could find good alternative for cPanel. And i can say that most worries about customer is false. Many beginner webmaster just don't know what is control panel but who know can compare features/cost and make own choice based not on marketing bullsheet but real facts. cPanel was very well for 2004-2010 years but many years later it's become not so well. Directadmin is still well for English spoken people, here in Russia - ISPmanager is the best alternatives (about 80-90% of hosting market use it).
OpenInternet · 2020-10-08 10:40 PM · #4
Except when cpanel update it's pricing, everyone is up in arms and complaining about it. If cpanel isn't the apple of the hosting industry, then this "outrage" would not exist. You are highly underestimating the value of cpanel to the hosting industry.
HostXNow · 2020-10-11 01:06 PM · #4
I remember when I didn't want to deal with CloudLinux many years ago, but due to constant stability issues had to switch to it. So learning curve at the beginning, but it was worth it. Same if having to switch from cPanel to cut costs. Many don't want the hassle of switching, but sometimes you are forced to act on it, which ends up going in your favour. If cPanel keeps increasing the cost too much, and too fast, many might as well try working for cPanel instead. Their staff must be getting some serious pay rises from all this. Either that or try working for a big provider like OVH. It seems working for larger businesses like Amazon is the way forward lately with all the capitalism going on.
elend · 2020-10-14 02:00 PM · #4
There won't be a Black Friday sale, but there will be an anniversary sale in December.
Master Bo · 2020-10-20 03:38 AM · #4
Unrealistic or not, when users start to switch providers (after seeing nice huge price change without seeing any visible CPanel enhancements), the migration can, all of a sudden, become quite realistic. To me, however (I am a user, not a hoster), this is a matter of trust. I ceased trusting CPanel owners, just that.
Zhenmue · 2020-10-01 10:21 AM · #5
Change: https://i.imgur.com/cAtpyub.jpg Does this means the Bulk price for Cpanel Partners, wich was $0,1 per cpanel account, has seen a 75% increase? or am i reading it wrong?
KnownHost-Jonathan · 2020-10-01 11:24 AM · #5
75% on accts > 100 IS the "private pricing deal".
jt2377 · 2020-10-01 05:27 PM · #5
what's stopping people from using another panel? what's the must have features from cpanel that is stopping you from switching?
1Ali · 2020-10-02 07:43 AM · #5
As predicted in the last cPanel price increase, this was inevitable but this soon was unexpected. There is no stopping them from doing this yearly. This only hurts the small businesses, as the giant providers are still on their unlimited cPanel licensing or absorbing price increase until the smaller providers are non-existent or stop offering cPanel altogether.
IndicSD · 2020-10-07 10:12 AM · #5
Is that 80-90% of Russian hosting market or are you saying global?
OpenInternet · 2020-10-08 10:42 PM · #5
Find better clients or adjust your business model. If you cannot absorb 50 cents per account under cpanel's pricing structure ($45/100 accounts), then you are underpricing your plans.
Mark Muyskens · 2020-10-11 05:35 PM · #5
You umm.. serious there? I doubt any of their staff are seeing a raise....
HostXNow · 2020-10-14 02:01 PM · #5
Aware of the US issue, but WebPros shows as the Netherlands and so part of EU, who are supposed to be more strict, but it seems WebPros was sold to a different VC called CVC which shows headquarters as Luxembourg. Where does the US come into it, and even if it does, both addresses are in the EU who, again, I thought was strict on someone gobbling up all the competition, i.e. WHMCS, Plesk, cPanel, SolusVM, Xovi.
Hexpress · 2020-11-10 03:28 PM · #5
I think the same
reiteration · 2020-10-01 10:22 AM · #6
Yep just had it. About 10%
IndicSD · 2020-10-01 11:31 AM · #6
Speechless!!! last time the license-partner died, fortunately there weren't many. This time it the turn of noc-partners. I guess @ hivelocity is redoing their WHT ad banners now
MrTerrence · 2020-10-01 05:33 PM · #6
End users, it's not that simple to switch out of something your customers/employees are familiar with.. I don't think there is a comparable control panel and I think the folks at cPanel knows this.
CooliceHost_Daniel · 2020-10-02 08:14 AM · #6
ISPConfig does very well (better than everyone else) at rack911 tests on alternative panels https://www.rack911labs.com/research...ontrol-panels/ Before we have a hosting company I hosted a big forums on ISPConfig Pure Nginx VPS withoud any major issue for more than year... I do not recall minor issues too but I'm not 100 % (there should be some minor one )... However no downtime issues for sure
rustelekom · 2020-10-07 10:16 AM · #6
Russia and ex-USSR of course.
BeZazz · 2020-10-08 11:38 PM · #6
I think that you are over estimating the value of cPanel and who made it as big as it is.
WPCYCLE · 2020-10-12 01:48 AM · #6
It seems that way until it all falls apart, and people start losing their jobs, while whoever stays, takes over that persons job, while still doing their own job, and still getting paid the wage for one person instead of two.
MechanicWeb-shoss · 2020-10-14 02:11 PM · #6
Both EU and US companies are the same when it comes to profiteering. They might just be doing the same here Jokes aside, finding the roots of a chain company is not an ordinary task. Who knows who has investments and how.
NikosK1337 · 2020-11-11 08:57 AM · #6
Just a year after they announced a huge pricing change, they are changing it again but this will be the last time they change cpanel pricing. They will use smarter ways now and will probably start selling "premium features" for cpanel. I've already migrated a few clients last year to DirectAdmin and will be migrating more. I have clients who currently pay about 600$ / mo for cPanel licenses and with the new pricing change it will be more. DirectAdmin will improve even more over time.
TheHostingHeroes · 2020-10-01 10:24 AM · #7
I think you read it right and it’s having a 75% increase, we got this email too and furious with cPanel.
jayjayuk · 2020-10-01 11:35 AM · #7
so glad I moved to DA last year and got my woned license might go and buy a litespeed owned now
Hosting&Designs · 2020-10-01 05:36 PM · #7
People who want websites don't care or even know about Cpanel. These web based control panels are a thing of the past. The competition now is Wix, godaddy, SquareSpace, Shopify and even Wordpress etc. Then it's cloud hosting etc. Things are changing. It's like offering unlimited emails, FTP accounts, shell access. That's stuff is dead. It's simplicity, service and ease of use. What can they click and drag on, how quick is it to setup and the other tech stuff they don't want to bother with.
HostXNow · 2020-10-02 08:23 AM · #7
I saw that last year too, but the interface is terrible for those used to cPanel interface. Ok, for personal/hobby sites, but not sure about Shared/Reseller hosting service commercially.
Purevoltage · 2020-10-07 11:33 AM · #7
I believe that most people who noticed this big price increase before seen another one coming again, we will see another once again next year and the year after that. WHMCS will also get some large hikes afterwards. They have already removed the yearly option for updates on owned licenses. It's a matter of time before they drop that to monthly at the same price as just paying them monthly. DA is a great product, I agree that there was some issues with the UI being weird to get used to for some customers. However, it's not that bad and there are different options for it and we find most customers once they get setup are happy with it.
OpenInternet · 2020-10-08 11:47 PM · #7
Sure, to each of their own. At the end of the day, if the client want cpanel then they want cpanel. The host is just the middle man.
HostXNow · 2020-10-12 08:14 AM · #7
Not 100%, no.
HostXNow · 2020-10-14 02:16 PM · #7
Yeah, only have to watch El Dragón: Return of a Warrior (which I think is great btw) to know that haha. Serious, surprised they were able to have all those. Many said they were doing monopolization, but nothing happened, of course.
Gioori · 2020-11-16 02:16 PM · #7
Isn't it time to come up with alternative Panel? It looks like cPanel have everybody <<snipped>> and testing how much they can squeeze .. It will not stop! just my 2c
ayksolutions · 2020-10-01 10:24 AM · #8
Brenda is not going to be happy this next week.
DanielP · 2020-10-01 11:36 AM · #8
cPanel has been pushing towards this for quite a while. They want to do away with partner nocs completely and drive all sales directly to themselves. That's why there is a cPanel store, and a marketplace built into WHM. They would prefer a hosting provider just provide the infrastructure. But of course cPanel doesn't want to support their end users, they want partner nocs to do that with no incentive.
EasyInternet_Nick · 2020-10-01 05:47 PM · #8
Just out of interest, what percentage of your customer's profits are you aiming for? 50%? 100% eventually?
CooliceHost_Daniel · 2020-10-02 08:33 AM · #8
I agree... It is stereotype but Germans are engineers not designers but in this case it is 100% true. Years ago (I thing it was 2015) I told them in their forums that it easy to me to sell ZPanel to a end customer than their panel, and their is super advanced even then it support true clustering with master master db replication and file sync with uninson between 2 servers ... and they got that as a how to recipe in their €5 manual book .... so you can do failover on the os level before cloud setups are available to small players or load balancing
ramdak5000 · 2020-10-07 11:51 AM · #8
As a small provider that moved away from cPanel to DA (and helped a couple of other small providers do the same), the process to move websites from cPanel to DA is dead simple and works flawlessly, despite the difference in directory structure. I used the option to transfer the accounts one by one as we have DNS and email hosted externally and the DNS provider didn't have an option to apply DNS changes at the same time to multiple domains. It's literally three or four steps: Take a cPanel backup using pkgacct, rsync it to a directory on DA server, change its ownership to a specific user, run the restore option from the DA admin user GUI and then recreate the LetsEncrypt SSL. That's it. The only times we had a problem was when db user names had more than ten characters or some such thing. DA automatically changed the names and we had to go in and update the application's db config files manually. But, even this can be avoided through prior configuration on the DA side to allow longer user names. Here's the link I used to migrate about 100 accounts manually: https://forum.directadmin.com/thread...59/post-296439
Shazan · 2020-10-09 12:48 AM · #8
I am not sure this is the case as our customers are liking DirectAdmin more than cPanel at a point that many of those that are still with cPanel are asking us to migrate their accounts to DirectAdmin. It is just they WERE used to cPanel but this is going to change quickly, expecially now that DA has a nice skin.
SPaReK · 2020-10-12 11:22 AM · #8
Sorry, wrong thread
SimpleSonic · 2020-10-14 03:17 PM · #8
That is also my concern. Do those same investors that have an interest in WebPros properties also have interest in EIG? Are they hoping the continuous raising of the pricing of WebPros related services will cause the smaller companies to shutter their doors which will cause fleeing clients to possibly buy hosting with an EIG owned company at a much higher rate? Either way you slice it, it's an obvious win-win situation for the investors.
SimpleSonic · 2020-11-16 02:36 PM · #8
There are alternative panels and many hosts are slowly moving towards the alternatives. It certainly won't happen overnight though.
reiteration · 2020-10-01 10:25 AM · #9
oh wow and 75% increase on bulk prices!!!
MechanicWeb-shoss · 2020-10-01 11:48 AM · #9
It was a bad day when I opened that email today. I regret using cPanel yet can't abandon it. DirectAdmin is too new and most hosting users do not even know its name. With no viable alternative for a control panel, who's stopping them to increase their prices just the month after January?
SPaReK · 2020-10-01 06:02 PM · #9
For us, it's just volume - not just number of accounts but the size of some accounts - we've had some customers for over 15 years and there's probably a lot of junk email in those accounts (but how can we - the hosting company - determine what is junk and what is not?). Again, if you're talking about just 1000 accounts and 1TB of data - that's certainly moveable. But when you're considering 10,000+ accounts and nearly 20TB of data, that doesn't move easily. As far as actual control panel - I'd argue that customers don't really care - but any time you move from one infrastructure to another you risk changes to email, database data, webmail options, webmail configurations, etc., etc. and that's where the headaches come in. And again, the fewer the users the more manageable this is.
Atanooy9 · 2020-10-02 10:59 AM · #9
Existing customers rarely need to log into cPanel at all, except maybe to change email forwarder settings. It should be no problem to offer new customers DA. So for me, migration is the only problem. Maybe the PHP version/configuration is slightly different, or some MySQL setting, or some file in a different place than before; then some obscue piece of functionality on some website breaks; or some emails no longer get delivered. 500 times over. Why? Are you thinking of making another one?
outpower · 2020-10-07 02:09 PM · #9
A lot of people need to understand what is going on here and unfortunately it is an extremely sad thing for a good product like cPanel. Please understand that unregulated 'Private Equity' is currently an epidemic in the US that has killed of many good companies. The sole aim of current breed of private equities is to make as much money as they can, as quick as they can and do not care if the company goes under. The day cPanel decided to take Private Equity money, the writing was on the wall. Private equities only care about squeezing a company dry and absolving themselves of any responsibility once they run it to the ground or sell it to someone else. The issue was raised in the US House Committee on Financial Services last year and high profile personalities such as Taylor Swift has tried getting attention to these issues because this not only affects the Tech industry. cPanel will eventually be destroyed by private equity, so what you have to decide is whether you are going to transition to something which has a more financially reliable model right now or wait for the day you get an email saying that "they tried and blah blah but we are shutting down due to x, y, z etc." It has dawned on me that because a lot of us like normal human beings are afraid of change, so we get stuck in this Stockholm syndrome phase where we keep paying companies that don't value us as partners or customers that helped them grow to be what they are today and we do this just because we are afraid of change. But when I look at it from the outside I realize that it is just a tech product like any other and should make decisions based on what is good for our business, not based on scary factor of change. It is such a shame that a wonderful product like cPanel that has served this industry very well to a large extent will have to face this fate. The only way this will end differently is if what they are doing now makes it highly profitable to make it look extremely attractive to another company to acquire cPanel and they get sold. But we all know what happens to products that get acquired by larger companies.
IndicSD · 2020-10-09 01:25 AM · #9
Ouch, that hurt!. Suddenly in your eyes we became agents of a VC!
Silvatech · 2020-10-13 05:21 AM · #9
Seriously I was scared going in with Direct admin, but shock just how much better it overall works and the response from the devs when it comes to issues is great.
Master Bo · 2020-10-15 02:21 AM · #9
It is now obvious that CPanel/WHM owners will raise prices again, and again, and again. Sad but true - they aren't interested in actual software enhancements. If there's no guarantee CPanel won't get 100-200-300%% more expensive any moment, it's a good time to review and change the infrastructure. That will inevitably raise interest in developing alternatives. DirectAdmin may be inferior to CPanel in many aspects, but I am using/watching its in action , both from user and admin viewpoints, and it looks quite better than an year ago. Note that certain well-known hosters, long enough in business, aren't raising prices for their CPanel offers. An example - CrocWeb ( I am using their CPanel reseller plan since May 2012 and can provide proof if necessary ). But certain others warn about increase and offer migration to alternate panels (example - Frantech.ca ).
SenseiSteve · 2020-11-16 03:04 PM · #9
Came in late to the discussion, but bottom line is most folks will stick with cPanel, in spite of their price increases. Breaking out of a comfort zone is frankly, uncomfortable, and that's where so many are at with cPanel. Rising prices are a fact of life, and most end users understand that prices on some things will go down and on others, go up.
ErnieQ · 2020-10-01 10:27 AM · #10
Here is the new pricing: http://prntscr.com/urb9qa DirectAdmin has got to be loving this.
SPaReK · 2020-10-01 11:58 AM · #10
I think we're in a similar boat. I like DirectAdmin, but it just doesn't come across as polished and mature as cPanel. But I don't think end-users really care what control panel is used - I doubt many end-users really log into their control panel very often anyway. For us it's just the massive commitment to cPanel we have. When I read these threads about people moving from cPanel to DA, I have to wonder just how many accounts and how many servers they are talking about. It's one thing to move your infrastructure to DA from cPanel when you have 1 or 2 servers. It's another when you have 30+ servers and thousands of accounts. But the more cPanel insists on increasing their pricing (we're looking at about a 38% increase with this move) that commitment to cPanel just dies a little bit more. Our team will have to get together and see what solutions we have for this.
WPCYCLE · 2020-10-01 07:28 PM · #10
Yet they destroyed BuyCpanel. Ah, but those are the words of one that has given up, or feels trapped. Imagine if LiteSpeed, NGINX, and CloudLinux thought this way. When I jumped into all of this, those three names were either barely spoken of, or not known yet. The little basement projects after work. Look where they are now. I know many do get annoyed with my musical references, but at the core, business is business, and the end product or service is different, but still the same because it has to be sold to someone. Industries telling people what to buy is one thing, but believing and trusting them...that's the leverage cPanel has. When you step back and really look at your client base that uses cPanel...how many of them actually use it? How many log into their account for no reason after everything was setup? With the new price increase, I bet there's more developers trying to come up with the better alternative. I've seen this with WordPress plugins. One plugin that was well known started to increase their pricing, but never fixed their codes. Every page load throughout any website that used it instantly had 2-3 extra seconds of loading...so imagine on a host where it already took 5 seconds to load any page. A team of developers saw the issue, created a better plugin that uses less resources, and took the market share away from the first plugin, and then also offered a free version. Just like these threads, people ran from the first plugin, and even requested they create a conversion to import their data to the new plugin. The first plugin had the same thinking of being invincible, which years ago they were, but their attitude toward their customers started to show that cockiness of being on top. Now, no one recommends them anymore.
WPCYCLE · 2020-10-02 11:57 AM · #10
Thank You I haven't been here as long as others, but I do remember the day when people just said what was on their minds, and threads like this one would have 30 replies with each page refresh. Sometimes the battle brings up points that can be intelligently debated as we learn from each other. For many, that is true. cPanel and GoDaddy fall in that place of hating to love them. Of the cPanel clients I work with, any ticket to cPanel is handled quickly and properly. That is something I won't fault them for. GoDaddy, the same, and only for domain. Have an issue, contact them, fixed, which really once a domain is set, there's almost never a need to log into their account. I can see for Reseller cPanel being the best option...but I could be wrong as I have not used a reseller account in years. But it does lead to some other thoughts... It depends on the customer, which many hear have found that loop hole. If someone is raised on dirty water, they will think that what water should be until they see the clean water. For new customers and sometimes new designers...whatever panel they're introduced to first will be their panel of choice...so it's easy to sway them away from day one. It's the existing customers that cPanel knows that no matter how bad they are, people will keep running back to them. It's sad. You know when you can hear and feel the words written on a cold white screen with black text. Those are your words. That makes me dislike cPanel even more. I've read many of your posts over the years, and I can't think of any that had this tone. Why do they think its ok to make a person/company have to rethink their business model...especially during a year when everyone has to rethink their business model. Just a few days ago my wife told me a service that now charges $250, and I'm like wasn't it $15 - $20 ?!?!? Why would anyone pay that? I can see that was their way of making back lost income as their line of business and many others I know were forced closed since March, with only some being allowed to open, which for some, reopening hasn't helped...but what's cPanel excuse? How about we say cPanel has ties to Covid, and messing with people's businesses while raising prices was going to be a disaster waiting to happen. THIS THIS THIS THIS THIS THIS have I said THIS Enough YET!!!!!!!! The move is when a politician tells people "vote for me, and I will eliminate that $75 fee when you renew your vehicle sticker/tag". Everyone and their mama runs out and votes them, and a few weeks later, the $75 fee is scrapped. Yay, we all eat cake. No really listened to hear that social programs would be cut. Funding for seniors cuts. Essentially services cut back. Public Transportation routes reduced. If you walk backwards outside on a Sunday near City Hall you will be fined $2.75 (as set in 1937) and will face a night in jail. Ya cake because that's all you can afford now!!! WHMCS is not an accounting software. As many people wished it would be, it can't be an all in one...doing everything and failing at everything. Let it be a billing system and stay as that. Use accounting software for accounting. They're updated every year to follow tax laws, and if that's even too much, use Excel. Patch in some formulas and it will work for many many years...but telling WHMCS/cPanel what one makes was a sure way for them to do the price hike, and required no research on their part since everyone volunteered the information. It's like the fear of microchipping humans. We already are. I can tell what someone did through their day from morning until night, and as someone mentioned in another thread, people pay Apple or any other company $1000+ to give away that information for free. WHMCS should not have information of profits. Why should they have it. Same as cPanel. It's not the job of a resource/provider to analyse your profits, day by day. They issue an invoice, and its paid. That's it. Soon they will ask for employee names, and a list of their fears. Back in the day, smart hackers who gained access to bank accounts would steal a few cents to maybe a few dollars from an account. Anyone who noticed a few dollars missing wouldn't worry about it and think its just a service fee. Imagine doing that to thousands of accounts for months going unnoticed.
BikeGremlin · 2020-10-07 03:22 PM · #10
Cool. Does that require higher access rights, or would it work with "ordinary" users (shared, or reseller hosting clients, doing it on their own)?
CooliceHost_Daniel · 2020-10-09 05:28 AM · #10
It is hard to claim Apple status when you offer technically inferior panel 1. cPanel is Not 100% Cloud ready (NetworkManager) - 5 years Behind 2. cPanel is One year behind on supporting newer OS (8 release) 3 cPanel is Up to 30% slower on executing php Code: ------------------------------------------------------------------------------------------- TEST NAME : SECONDS | OP/SEC | OP/SEC/MHz | MEMORY ------------------------------------------------------------------------------------------- cPanel + CL7 + php 7.3 precompiled binary ------------------------------------------------------------------------------------------- Total time: : 61.197 sec | 9.85 MOp/s | 2.72 kOps/MHz |1 DA + CL 8 + php 7.3 precompiled binary ------------------------------------------------------------------------------------------- Total time: : 53.605 sec | 11.24 MOp/s | 2.99 kOps/MHz | DA + CL8 + php 7.3 compiled by DA custombuild on the server ------------------------------------------------------------------------------------------- Total time: : 45.192 sec | 13.33 MOp/s | 3.45 kOps/MHz | So you can tell your customers it is like "Apple" they can execute 30% less php operations on one CPU limit (have ~30 less visitors before site hit the limit and become slow) but panel is prettier so you should pay more
Master Bo · 2020-10-13 09:35 AM · #10
Except for there's nothing about raising quality in this case. CPanel owners only raise prices because they can. CPanel is way too behind of all the modern evrsions of the components it uses, let alone too far from being secure. A lot of quality hosts I use are currently offering migration to DA. Does that make them "summer hosts" or whatever names you called them?
Francisco · 2020-10-15 02:51 AM · #10
Comes down to how padded the pricing is. Our shared plans haven't been increased yet, but our resellers have. We have some resellers with 50 accounts under their reseller, that's $8.50/month in sub accounts alone. We aren't going to eat that when our most expensive reseller is $7.00/month A good few hosts pushed all their users to DA already and I expect that after my latest email that we'll have most of my users migrate as well. cPanel flows a bit better on the UI side, but DA's always improving and I'm sure someone will come out with a 'Oakley' theme that will be very cPanel esque. I don't think DA will ever offer something like that though out of fear of getting clubbed by the 900 pound gorilla. Francisco
MechanicWeb-shoss · 2020-11-16 03:15 PM · #10
Unfortunately, it is true. From a sysadmin's perspective, working with, deploying and managing cPanel based servers are far easier and less time consuming compared to other control panels. Users are already comfortable with cPanel. If not for the price increase, what's the reason to change?
ErnieQ · 2020-10-01 10:29 AM · #11
Heres the context of their email as well: Dear cPanel Customer, Over the last 12 months, we’ve continued to listen and to deliver many critical features and capabilities. These enhancements include installations and updates now completing in less than five minutes, substantially reduced memory footprint, and meaningful improvements to the core mail, DNS systems (DNSSEC), and expansion of our NGINX support. To make sure you get the best possible product experience and support, we review our prices annually. As a result of our recent pricing review, we’ve made some changes to our pricing that will become effective on January 1, 2021. You can find more information about our new pricing here, in the table below or by downloading the 2021 cPanel Store License Guide here: https://go.cpanel.net/store-license-guide . Keep innovating, building, developing, designing, and hosting, and know that we continue to make investments to improve everyone's cPanel experience. If we can help or answer any questions, please reach out to our Customer Service team. You can contact Customer Service at cs@cpanel.net or by opening a ticket at https://store.cpanel.net . - The cPanel Team
USHost247 · 2020-10-01 12:04 PM · #11
I always cringe when they say they have reviewed their pricing structure...always means an increase. Here we go again!
kampret · 2020-10-01 07:50 PM · #11
It's clear that Oakley Capital is brutally greedy. They wanted so badly to keep eating all of their partner's money until their stomachs exploded. May they be forgiven by God.
kindof · 2020-10-02 12:09 PM · #11
I find it really interesting to follow the recent changes webpros introduced to their acquired software companies. Especially why they have refrained so far from removing the unlimited plesk web-host plan. I guess we all think this is coming but why are they waiting with that step? As they introduced their new pricing last year (or was it already this year?) my first thought was they wanted to kill their main competitor cpanel as it would make sense to not maintain two more or less identical products. When I take a look at our recent cpanel billings I have to say that we still pay every month more then we have paid before they introduced the new pricing in a whole year. Even though we stopped our cpanel web-hosting offerings immediately when they came out with that changes. Our plan is to get rid of our cpanel servers in the long term but from now we have to wait at least 1-2 years before we can finally shutdown our remaining cpanel infrastructure. That being said I guess we're not the only cpanel customer who pays a lot more then before even though he's already leaving. Maybe cpanel is not interested anymore in strong partnerships and new customers as they only want to squeeze their remained customer base to get back webpros initial cpanel investment and then close the doors when the last one leaved the boat. This could be a smart maneuver from plesk to get rid of their main competitor without any financial burden.
StephOne · 2020-10-07 04:41 PM · #11
We have moved to DA after the first Price Increase on 2019. I can confirm that DA is working fine with all features needed.
IndicSD · 2020-10-09 05:32 AM · #11
Apple has always stood for innovation whereas cPanel has meant optimization of open-source
OpenInternet · 2020-10-13 12:12 PM · #11
I wouldn't call them summer host, but they are unstable nonetheless. If all it takes is one single software vendor to change it's pricing structure to make you do a complete do-over of your whole infrastructure. That's a big issue within their business setup.
EasyInternet_Nick · 2020-10-15 04:29 AM · #11
This is a good effort: https://www.r10.net/hosting-sirketle...anli-demo.html
StarburstServices · 2020-11-16 11:23 PM · #11
I have to disagree, there are other panels out there that are just as easy to setup and manage. But agree, I don't know the percentage, but there are allot of user out there that are already use to cPanel. Not to mention Resellers who are use to it. Now that the same company owns Plesk and cPanel, it's going to be interesting what they do, or how long it takes them to merge the 2 together.
IndicSD · 2020-10-01 10:31 AM · #12
cPanel is the best, there is no competition, clients will never move away from cPanel, this increase will be an annual bump etc etc etc is what the diehard cPanel fans at WHT said last year. Will be interesting to see what they say now
Karl Austin · 2020-10-01 12:18 PM · #12
DirectAdmin is as old as the hills! It's been around a long long time.
SPaReK · 2020-10-01 07:52 PM · #12
What would really be helpful, at least for me I would assume others, would be a comprehensive list of different control panels and what software stacks they use. I.e: Cost: Free, Freemium, Commercial - MTA: Exim, Postfix, Sendmail - Web Server: Apache, nginx, Litespeed, OpenLitespeed - Database: MariaDB, MySQL, Postgresql - POP/IMAP: Dovecot, Courier - Webmail Offerings: Roundcube, Horde ... anything else that might be pertinent. I know last year when I looked at a lot of alternatives it was difficult to find something that used Exim, a lot used Postfix. And Postfix is good for something simple, but when it comes to more advanced customizations I just prefer Exim better - but I know not everyone will have the same preference. But to see a comprehensive list of control panels and which ones use Exim as it's MTA, that would be beneficial.
ServermanZero · 2020-10-02 12:27 PM · #12
Hi, I think they not removed "unlimited plan" in Plesk for do that the hosting providers consider Plesk a good cPanel's alternative: not all the people knows that cPanel and Plesk now are the same business. They are increasing the prices of cPanel and Plesk at the same time, surely in the future they will eliminate the unlimited plan in Plesk. Have a nice day.
MechanicWeb-shoss · 2020-10-07 07:22 PM · #12
We did account a repeat price hike and diversified our services as well as adjusted our shared hosting prices. However, we never imagined it would come this soon. This is highly likely. HostBill looks more promising each day. DirectAdmin is the best choice out there. It has an existing client base, releases version updates regularly and accepts feedback. It requires admin / root rights.
CooliceHost_Daniel · 2020-10-09 06:13 AM · #12
Let me do the math for you for small company with 10 servers that saw $40 per server and if they did not took any measures to restructure their business with cPanel will see another $20 per server 10x 40 x 12 = $4800 more 10 x 60 x 12 = $7200 more If a business want to be nice with it's customers and do pay 10 get 12 even cPanel offers only monthly it will go to ~ $9000 per year only for the panel ... But according to you they are doing something wrong with pricing structure as they do not want to absorb that for literally getting nothing more than they allready had P.S. for that amount of money you can nice summer beach vacation + winter ski vacation for your family P.S.S you can multiply that when company is bigger with 20 servers, 30 servers.....
HostXNow · 2020-10-13 01:25 PM · #12
Just remember cPanel on its even is not even good enough to run a Shared hosting environment, i.e. without CloudLinux, Imunify360, LiteSpeed and JetBackup, Softaculous (or insert some other backup software) they'd forever be stability, performance issues and unreliable backups. You seem ok if just cPanel adds such extra pricing because you're able to cover the extra charges they've added so far. Still, if other vendors like CloudLinux/LiteSpeed jumped on the price-increase bang-wagon, then you'd definitely want/have to change major infrastructure then. I always felt CloudLinux was underpriced for what it is does. I would have been happy to pay a bit more for the software to ensure they keep up the great work and their staff are paid right, but with cPanel adding 2 prices increases within 13 months it wouldn't be easy to pay extra for other software on top of cPanel new charges. I think cPanel is taking too much of the pie when CloudLinux and a few others deserved a bit more, IMO. But cPanel CAN work on its own with a lot of work/custom work, whereas the software from other vendors couldn't work on its own i.e. completely power websites, so cPanel can be a bit cheeky about it, and they'll keep doing it until a proper like-for-like alternative to cPanel comes along.
lovelyserver · 2020-10-15 09:10 AM · #12
Oakley Capital bought cPanel, WHM, Plesk and WHMCS. So, they control the market with the best and the most used apps. It is hard to move to other apps. It's a moving to another market level. Let's say: from cPanel, WHMCS to move to DirectAdmin and Blesta means to offer a different quality level. But, maybe, doing that, someone can survive (financially talking).
MechanicWeb-shoss · 2020-11-17 08:03 AM · #12
There probably is. I do not disagree to this statement. But they are personal preferences. From cPanel's market share, it is clear that most people's personal preference is cPanel. Either they find it easier to use, or something else that benefits them more than other control panels. Even after two industry shattering price hikes, there isn't enough demand for alternative control panels.
cplicensenet · 2020-10-01 10:31 AM · #13
the price adjustment also hit Plesk license though is not much as what happen to cPanel
jayjayuk · 2020-10-01 12:22 PM · #13
just get directadmin extended for whmcs.... no one needs to leave your whmcs.... hopefully they will do a blesta version soon
BikeGremlin · 2020-10-02 01:22 AM · #13
Over the years, I've learned to value and appreciate your posts - thoughts, and point of view. Even (or especially) when I disagree. What you wrote does make sense - many customers don't log into their control panel, or are equally clueless using either control panel. However, from what I could test and see - cPanel is closest to a well rounded, properly working product, especially for reseller hosting environments (which I use primarily). myVestaCP works, it is secure - but not very good for reseller. And no JetBackup support for example (not that I know of). Same goes for DirectAdmin - apart from other smaller complaints, my biggest one is no proper JetBackup functionality - from what I've tried and experienced. By the time DA, as the "main contender" makes their product more well rounded (if ever), it is only logical for them to increase the prices. It's capitalism. There's no point in building a brand unless it means increased profits. For some products, higher sales help achieve that - but rising prices is also often used. Me - I'm all for no money, no borders - global communism. But I see people running profitable companies crying and whining about one of their providers, a good quality one (best I would say) rising prices? We're talking about 10 cents per user account. It does add up - 30 or so accounts go to around 30-40 $ per year increase. It's not bad, not too little. Anyway, in my opinion - free, open source is the only "guarantee" that a scenario similar to cPanel's won't happen again. Linux has worked fine for server operating systems. Why not make a similar control panel? You mentioned WordPress plugins. I'm afraid (someone correct me if I'm wrong) that making a hosting control panel requires a team of experienced people, lots of time, resources, testing... Open market competition, without strict regulation, naturally results in one company taking it all. What cPanel did with their pricing policy is perhaps even good in those terms - they have caused a lot of anger, resentment, and provided a huge boost to the competition. DA, that practically no one had considered even for free before the cPanel price hike, had to end their lifetime licence sales days after the cPanel's announcement of the new pricing. New, extra cost per account is still not high enough to discourage piling up many accounts on a server (in order to squeeze a bit more profits, reducing the price per account). But it's pretty close. Maybe this new move will position cPanel as a "Mercedes" in the hosting industry - for premium priced hosting providers? Or maybe the owners just want a nicer profit outlook in their books, before selling on their product? Don't know. What I do know - it's been just over a year since the first cPanel price hike, and new per-account pricing policy (that's the real problem I'd say). After a lot of cries, cPanel still seems to hold the largest market share. When considering products, or services, I often think: "what would I use if money was not an issue?" I think the answer to cPanel's widely spread use and ability to keep rising prices lies in that answer.
SPaReK · 2020-10-02 12:47 PM · #13
See - it'd be great to know what web server software, Database server, MTA, POP/IMAP, etc software each of these control panels use or have available to use.
MechanicWeb-shoss · 2020-10-07 07:23 PM · #13
Which web server are you using with DA?
dazmanultra · 2020-10-09 06:24 AM · #13
Absorbing is fine - no one is going to go under because of the price increases. We spend approx $8k/month with cPanel but the price increases mean one or a combination of the following:- - Pass on price increases to clients - Reduce spending on infrastructure/staff/development - Lower profit margins In reality, it won't make a massive difference to the business but the changes and increases are all cumulative. cPanel can see the value it creates for web hosting companies and wants a bigger share of the pie. The other side of the coin is that cPanel increases the incentive for large companies to either develop their own panel or switch to something else. It won't happen overnight but I suspect cPanel won't see customer growth (but may see short term revenue growth) as a result of this.
CooliceHost_Daniel · 2020-10-13 02:35 PM · #13
by not taking any contra measures you just send a statement to cPane that sounds like: Thank you sir may I have another sir .... (cow & chicken in the army episode ) Big fish which do not hold some of the old lifetime cPanel licenses (that sitll cost $200 per year for unlimited cPanel owned and some of the big fish got a lot of them and if cPanel tries to stop them they will eventually sue - which is a good plan to make big extra) move away... Siteground started work on their panel when cPanel was sold so it was almost ready when cPanel announce the price increase and LiquidWeb bought Interworx, but you try to claim that we the small ones are unstable because we are not willing to trow our money for a product which how @ chris2009 metion without addons is offering pretty look with stability, performance issues and unreliable backups... For me it is stupid to not diversify and also I do not like providers that enforce themselves to be partner in your business + I found that alternatives even not so pretty looking (for now) is actually better if you are perusing speed
TonyB · 2020-10-15 09:49 AM · #13
I'm not a fan of the price increases but cPanel is still very much enhancing the software itself. We continue to file reports and get fixes/improvements into the next version of cPanel. I know things like EL8 support people have been screaming about for a while but even if cPanel supported it from the start I don't think it would have been wise to be using it in production. At least with CloudLinux it took 6-8 months before EL7 was truly stable and while their QA has drastically improved since then I think for the majority they'd have held off until 2021 for EL8. The larger the host is the more likely they have custom plugins and automation specifically catered towards cPanel making the idea of migrating on a whim much more unrealistic. This doesn't even take into account the necessary hardware to perform a migration. The migration itself there are costs it's not free they'd need to calculate the cost of staff time. They'd then need to calculate the cost of the server hardware as well to facilitate the migration which depending on their infrastructure could be very costly. We don't do DirectAdmin on our shared/reseller side but on server products have for quite a while. cPanel definitely flows better for the average user with limited server knowledge but wants a server. It's not what people want to hear but a huge amount of users never touch SSH or even modify the default settings. Any feature that is potentially available really needs a corresponding GUI otherwise it may as well not be a feature. The other thing here is DA's support for so many operating systems in my opinion hurts it more than it benefits it. If it was more limited and used packages instead of compiling everything it would improve the experience for the average user. The average user would rather click a few buttons and have their changes done in less than a minute instead of waiting while everything compiles. They don't care about a potentially 5% improvement in benchmark performance.
jayjayuk · 2020-11-18 11:49 AM · #13
cPanel is good, there is no denying it. It does pretty much work and is pretty stable. For a lot of clients cPanel prices won't have changed much, maybe a £1 per month? which isn't worth the headache of moving. I have been using DirectAdmin for around a year. It is improving, but It doesn't have the amount of plugins as cPanel and you get the strange issues here and there. The email track and trace system in cPanel is really good and Missing from DA The SSL plugin for cPanel again is really really good and missing from DA the emails alerts you get from cPanel server, again are really useful and pretty. DA does have some. DA support can be slow at times and limited with their replies. cPanel will pretty much login and report back as they are logged in and working on things. I do agree with the above statement that cPanel will probably charge for 'premium features' in the future.
IndicSD · 2020-10-01 10:34 AM · #14
Will that be enough?
MechanicWeb-shoss · 2020-10-01 12:23 PM · #14
I agree. You need lot more admin hours with DA compared to cPanel. But users not logging into their control panel does not matter - this might not be correct. Clients from all spectrum prefer cPanel over DA, at least in our experience. We offer both DA and cPanel based reseller, VPS and dedicated server hosting. DA prices are lower. Still, almost all reseller hosting clients choose cPanel over DA. Shared hosting clients who are above average choose cPanel over DA 9 out of 10 times. VPS customers, dedicated server customers all of them choose cPanel over DA most of the times. If we were to move to DA, we would be at a risk to losing many of them. It's not easy to convince clients to move away from something they are already familiar with, even harder to ask them to trust a panel that they have never heard of. But I guess with this price increase, we would be forced to try and convince some of them to choose something other than cPanel.
HaBangNet · 2020-10-02 02:13 AM · #14
"we review our prices annually" This words telling you that we might increase every year on pricing
SenseiSteve · 2020-10-02 12:51 PM · #14
I think we all suspected that cPanel's previous price increase wouldn't be their last, and I predict future price increases in 2022. Let's hope they prove me wrong, but I'm not holding my breath.
Kvm4U · 2020-10-07 07:52 PM · #14
I think that cPanel and Plesk will be merged in one moment So if you search for some alternative, try to find something more further from Oakley Capital For example Oakley Capital own Contabo from Germany and they have extremly low offer cpanel licenses for their costumers. I think that Oakley Capital plan to destroy competition in hosting industry with this cpanel prices and only his companies will be in better position to offer cheap hosting service to end users.
EasyInternet_Nick · 2020-10-09 10:51 AM · #14
I wonder what's really going on, still no CentOS 8 support, no MariaDB 10.4 or 10.5 support. We're now doing final tests on Directadmin on Cloudlinux 8 and Mariadb 10.4, all working flawlessly, we're aiming to have the most expensive servers migrated before the end of the year, resulting in tens of thousands of dollars saved. I honestly can't believe they're making us do this, not even a response from our account manager.
OpenInternet · 2020-10-13 04:43 PM · #14
Which control panel itself is "good enough" to run a shared hosting environment. Sadly none. DirectAdmin, Plesk are all in the same "not even good enough" boat. I've said it before and I'll say it again. The hosts is just the middle man, if the client want cpanel then they want cpanel.
CooliceHost_Daniel · 2020-10-15 09:53 AM · #14
That is wrong way of thinking they control most used apps not best... DirectAdmin is technically more advanced panel and can execute php up to 30% faster php execution than with compiled versions - tested on the same modern cpu in the other thread (cPanel is the prettier and the most used) Hostbill is better and more expensive initially (as their model is owned only) that WHMCS, but have more functions which compensate and is close ISO27001 ready which whmcs is not .. whmsc is most used as it is cheaper
ttgt · 2020-11-18 11:51 AM · #14
what are premium features ? SSL ? dns cluster ? or ?
Zhenmue · 2020-10-01 10:35 AM · #15
I mean with all this COVID thing.. doing this big increase of the cost.... why do CPanel call us "partners", it doesn't seem like we are.
MechanicWeb-shoss · 2020-10-01 12:28 PM · #15
There are panels older than DA, you might never heard of. That's an invalid argument. It's the value that brings it with that matters. In that, cPanel is at the peak, and DA is just climbing up, and miles behind from cPanel.
HostXNow · 2020-10-02 02:20 AM · #15
The first time was tough, but a year later they're doing it again, and at the same time there is Covid/Brexit. It seems they don't care how it affects anyone anymore, and that is very worrying. At the rate they're going many will be working for nothing. I can see many switching to DirectAdmin, CyberPanel or OviPanel (I found this one last year when cPanel increased the pricing. Ovi Panel is quite close to cPanel, OviPanel have improved it a lot within just 1 year). They're not as good as cPanel overall, but not that poor you'd be happy to work for next to nothing. I'm not going to go on about it like last time as clearly it pointless! But talking about it in detail gives them more information on how to milk you for more money. I'll keep using cPanel for existing sites, but will likely use a different panel for new sites. I would advise not to share anything with cPanel via their stats programs or put data into WHMCS which shows a profit for servers, etc. It's a shame it's come to this.
BikeGremlin · 2020-10-02 01:41 PM · #15
Yes - as I had said "it adds up". We are all free to choose other software, aren't we? From the moment cPanel had a huge market share (before 2019, and their first price hike), it was something that should have been expected. After the 2019 price hike - was anyone really not expecting a possible further price rises? Same goes for WHMCS and Plesk. It is cruel - it's capitalism. American dream? To play a bit of a devil's lawyer: Some hosting providers charge 10 to 100 times more than the others. Differences are often not very easily measured, yet some value their products a lot higher. Why would control panels be any different?
wbnsdr · 2020-10-08 04:06 AM · #15
Oakley also owns shares of HEG (HostEuropeGroup, Intergenia, etc. - second largest hosting group in Germany), which is part of GoDaddy for some few years now. So it has control panel developers (cPanel, Plesk) as well as large providers under the same roof. It would be idiotic for management to not utilise the advantages of this situation. (actually, this is a strategic decision to unite both parties within one investor) Own subsidiaries usually pay the same price internally as well as any other external partner companies, but there are several other ways of cashback. Think only of contributions towards advertising costs, mutual invitations to large industry/partner events, etc. A hosting control panel software is a business-critical component in hosting industry. If you are a large hoster ( really really large!) you absolutely need to invest in such a panel vendor simply for risk management. The only alternative is to use either an independent (privately-funded) hosting control panel vendor, or an open source panel. Both have advantages and disadvantages, but both options are available.
OpenInternet · 2020-10-09 10:51 AM · #15
Apple doesn't put out superior product either. All their hardware are almost using outdated chips. If you are comparing specs and benchmarks, you are falling directly into what a Apple critic does.
OpenInternet · 2020-10-13 04:51 PM · #15
The issue comes down to exactly this. The hosts that put all their eggs into one basket (DirectAdmin) will run into the same exact issue few years down the road. The cpanel pricing to me is still reasonable based on what they offer. I find it quite laughable how some people are badmouthing cpanel's feature set. Let's face it, nobody is saying cpanel is the best control panel (same as Apple isn't the best computer manufacture). They offer things which they excel at, except for the people who do not agree with it's pricing structure will always have something bad to say about it.
ServermanZero · 2020-10-15 10:12 AM · #15
You have any test or link for can see this PHP performance comparative between cPanel and DirectAdmin?. I'm interesting in add DirectAdmin in some web hostings and test if my clients like it. Thank you very much. Have a nice day!
MechanicWeb-shoss · 2020-11-18 02:32 PM · #15
WordPress Toolkit Deluxe.
Karl Austin · 2020-10-01 10:39 AM · #16
"Partners" hasn't been a thing since cPanel opened up the cPanel store and started trying to sell from under us.
SPaReK · 2020-10-01 12:28 PM · #16
This is true. But I think it's always been a niche market. It wasn't until last summer after the first cPanel increase did a lot of mainstream hosting providers start looking at DirectAdmin as an alternative. It's one thing when a control panel is used by real Linux savvy users in a more personal (and less commercial) nature. It's another when the control panel is used as a means to operate a business. Don't misinterpret me - I'm not saying DirectAdmin is bad or anything like that. I probably wouldn't have used the term "new" in describing DirectAdmin like this - but less polished is the description I give it. DirectAdmin reminds me a lot of osCommerce way back when. Anybody remember that? Their system of "updates" was posting in their forum telling people to change line X in file Y. This worked great for people that really loved osCommerce and we versed in coding and maintaining code... not so much for people that just wanted a shopping cart.
ServermanZero · 2020-10-02 02:32 AM · #16
Obviously cPanel is better because he is more old and have more money, however you have to start supporting other panels to encourage competition and give cPanel a blow. DirectAdmin is a very good proposition that is worth it. Everyone on this forum is talking about DirectAdmin needing more development time, but I don't see anyone talking about any specific feature. What feature do you think DirectAdmin is missing? You can check the online demo here: https://www.directadmin.com/demo.html I'm not expert, but I see that have all things which I need for my clients can use her CMS. DirectAdmin too is compatible with most used softwares for hosting providers: CloudLinux, LiteSpeed, JetBackup, Softaculous, etc. Have a nice day.
WPCYCLE · 2020-10-02 01:58 PM · #16
Here's some fuel for that fire....when Operating Systems decide they too want to capture another part of the market, thus competing with their own customers. So the panel on the right is over-charging, while the OS on the left is your competition. - Enter the burning garbage dumpster floating down the lake here -
Kvm4U · 2020-10-08 07:47 AM · #16
Yes, i see that in the future will be worse and worse. Whoever survives in the business and continues to offer the cPanel, he will work for peanuts. cPanel hosting providers will not be able to raise prices because competition with cheap or free panels will intensify in the future.
OpenInternet · 2020-10-09 11:24 AM · #16
Of course, there are always pros and cons of each. Although I'm curious to see if you have calculated how much you need to pass the cost to the client, because it seems like if you are running more than 100 accounts on a given server, you are literally going to pay additional 10cents per account. Just for the sake of the argument (without doing any cost analysis); If you are going to increase your current client's price for $1 each month. Does that not cover this current cost increase by cpanel and the subsequent one? One funny trend that I noticed with web hosting operators is that they all expect their current pricing for any product/service they are buying to be "grandfathered" and not to be affected by any price increase. They often pass this mentality onto their own client base. Unfortunately, this mindset is killing a lot of companies. Web hosting is just like any other industry, it requires annual pricing review. You can simply look at Netflix, Spotify, Hulu over the years. Their price increase also affected their existing customer base.
Mark Muyskens · 2020-10-13 05:14 PM · #16
Nailed it. So many vendors, it a poor business model to not build in padding somewhere.
CooliceHost_Daniel · 2020-10-15 11:25 AM · #16
Here I posted first on page 124 and the other posted under me using same benchmark https://www.webhostingtalk.com/showt...70316&page=124 there are couple of benchmarks for Intel(R) Xeon(R) Gold 6212U CPU @ 2.40GHz with cPanel CL 7 as this is supported precompiled DA CL 8 precompiled and DA with compiled on the system for the system 7.3 to which I'm referring to claim up to 30% faster for the compiled version
net · 2020-11-18 06:06 PM · #16
I agree. If you are planning to move to another control panel, make sure you understand the INs and OUTs of the said control panel. You do not just move without understanding it otherwise, you will end up with disappointment then throw all negatives about it. When it comes to staff and support, you can't compare cPanel with others as they have plenty of staff there that is why you are paying high price. It is obvious heh.
ServermanZero · 2020-10-01 10:42 AM · #17
I received this email too. -Dedicated Server Old's Price: 45$/month -Dedicated Server New's Price: 48.50$/month -For more than 100 accounts Old's Price: 0.20$/each account -For more than 100 accounts New's Price: 0.30$/each account cPanel increase her prices constantly after Oakley Capital buy him. Oakley Capital bought: WHM/cPanel, Plesk and WHMCS. Monopoly Mode = ON.
SPaReK · 2020-10-01 12:37 PM · #17
Part of that is just the 20ish years of experience I have had with cPanel. Not to mention that I tended to "march to the beat of my own drum" with cPanel and instead of paying for this license and that license and this addon and that addon - I dived in and did a lot of it on my own. And all of that is written specifically for cPanel. To move to DA that's all got to be rewritten to work in the DA ecosystem. Again, probably why it's easier for the people that followed the company line with cPanel to move to DA. But I also have to consider all of the money we saved for all of those years by not having to have all those extra licenses and addons.
ServermanZero · 2020-10-02 04:13 AM · #17
I checked the DirectAdmin's tools, and I think the real problem is the "Graphic interface", not the tools. DirectAdmin have: -Multi-PHP selector -Let's Encrypt (auto-SSL) -FTP -MySQL and MariaDB -PhpMyAdmin -File manager -Domains/Subdomains/etc. -Emails, SpamAssassin and spam filters, auto-responders, etc. etc. etc. -Work automatically with Apache, Nginx and LiteSpeed -DNS manager and Zone Editor -Auto-backups and can install JetBackup -Webmail -Resellers -Imunify360 and CSF -And many more features. Maybe we can contact DirectAdmin and convince him for create a more friendly interface like cPanel. This is a very easy task, I have never programmed for DirectAdmin but graphic code usually only use: HTML + CSS, and sometimes JavaScript. Perhaps with this we can achieve a more comfortable transition for customers from cPanel to DirectAdmin. Have a nice day.
jt2377 · 2020-10-02 02:05 PM · #17
maybe. i am a .Net developer and the new .Net is cross platform. its more of poof of concept to see if .Net can fully run on Linux like Java but the task seem daunting and i have a full time job. lol.
Kvm4U · 2020-10-08 07:58 AM · #17
What do you think, in the future, what offer will the hosting customers choose Hosting with a cPanel or hosting with an alternative panel that is at least 30% cheaper? I think that best solution is to stay with cpanel for some time and to start offering shared hosting on some alternative panels with cheaper price.
ServermanZero · 2020-10-09 11:54 AM · #17
I do not agree with you. For configure only 1 server we need pay: Server + CloudLinux + WHM/cPanel + LiteSpeed + Acronis Backup + Installatron + Anti-malware + Anti-spam, etc. We cannot pay always more and more per each account. 0.30$ per account is ABSURD. They are selling a software, and we pay this software each month. They should have a static price, for example 45$/month and not charge per account. The number of accounts I have is not your concern, it is unfair to charge additional money for each one. They are not your clients, they are my clients. I must pay for the software as in DirectAdmin, I do not have to pay a fee for each client that I GET with my own marketing inversion. And I do not have to pay a fee for each client that I provide support and work in her websites constantly. DirectAdmin is only $ 29 a month with unlimited accounts and domains, why stay on cPanel?. I think it is necessary to promote competition between these panels so that they do not abuse us with excessive prices. Have a nice day.
jayjayuk · 2020-10-13 05:59 PM · #17
Most hosts can cover or increase their prices. That’s not an issue. The issue is the fact that every year there will be a price increase and when economies are suffering it’s a bit of a cheek to be putting such a high price increase so soon. To be honest I expected a price increase, but not this soon. It’s hard as a business to have a working relationship with a company that wants to empty your wallet. As you can see many new host have built their own panel or are looking at alternatives. cPanel makes things easier because we’re all use to it.... but that doesn’t make something good.... something good is constantly looking ahead at new features and talking to their customers and working with them.... There are many hosts out there that don’t use cPanel and are very successful. cPanel isn’t the B all. Again.... cPanel working with its clients is to request more money for nothing new.... Your just a cash cow now.... The only way this will change is to vote with your wallets and move away....
ServermanZero · 2020-10-15 11:41 AM · #17
Thanks, I will check him. Have a nice day.
EvilMan · 2020-11-28 11:45 PM · #17
I have been tossing around just moving my own stuff. I sit here too saying it sucks, DA wasn't great 6 years ago either. But the increases at cPanel has to come to a halt otherwise they will not be viable, even to die the diehard fans.
Dustin B Cisneros · 2020-10-01 10:49 AM · #18
Seen the news on this today as well. Great control panel overall, providers either have to adjust, or move. That's all there is to it, unfortunately.
KnownHost-Jonathan · 2020-10-01 12:40 PM · #18
Do not use any module/plugin from ModulesGarden if you have any care in the world about security.
smtalk · 2020-10-02 04:23 AM · #18
Did you try all the layout options? (sidebar, icons grid, hybrid). Can be set in top-right corner for your own account, or "Customize Evolution Skin" globally.
SimpleSonic · 2020-10-02 02:22 PM · #18
Yup. Adjust... until the next inevitable increase? The first increase was outrageous and we all had to make major changes in order to handle the price increase. I think this latest increase is just a smack in the face and the straw that broke the camel's back for many, unfortunately.
ChristopherL · 2020-10-08 09:44 AM · #18
The more developed the control panel, the less the need for the middle man supporting the end-user. So what they are doing is a solid plan ... unfortunately for us.
Zhenmue · 2020-10-09 12:25 PM · #18
Is there a whmcs addon or something, to let client decide the panel? (so they can choose server A with Cpanel or server B with DirectAdmin)
CooliceHost_Daniel · 2020-10-13 07:50 PM · #18
We switch to sell only DirectAdmin in August, before that we were offering both panels for close to 14 months, and we do not force migrate customers from cPanel to DA (only this that want more for their money).. we spend last year consolidating cPanel servers (to CL7 as they are not ready with 8 support ) and last couple of months vitalizing our cPanel servers in our cloud... totally reducing our exposure from 100% cPanel to 50% less hosting server licenses so current increase impact us less that what it was last time and what would be if we do not start to take measures 14 Months ago. - I think that is good diversification for now... So it is not badmouthing it is unhappy customer complaints I will be unhappy customer of cPanel till the day we stop using it (on top of everything it is not 100% cloud ready - I can failover one of the big cPanel VMs to another datacenter if that is needed but before it is functional admin got to edit the network config and routes as cPanel do not find the time (5 years) to support the default way to do networking in Enterprise Linux 7 called NetworkManager - wich actually is the reason for their delay support of 8 as it is Network Manager only - no service network ) ... With that phase over, in September, we installed hostbill and are training with the system before we make our transition from whmcs to it as I do not want to work with company that not behave as a vendor but want to be partner in your business Next Phase will be owned LiteSpeed licenses minimize impact and we will never go 100% Litespeed do be diversified on that About DA I'm ok with their grantee against price increase for allready existing licenses (which they offer for the last 17 years) - it is something that we do not see from other vendors so I do not think we will be in the same situation even we grow couple of times bigger percentage of current cPanel server become insignificant
HostXNow · 2020-10-15 12:37 PM · #18
Are you saying DA loads the websites faster compared to cPanel, even when LiteSpeed/LScache is being used? Or are you merely saying that reconfiguring settings on server completes quicker with DA than it does with cPanel? Did you test with LiteSpeed web server?
Madbunny · 2020-12-05 11:10 PM · #18
You know that story with 5 monkeys, a ladder and a banana? Even its fictional story (e.g. experiment never happened) your comment just reminded me of that story. You (or anyone else) cant say "most people's personal preference" when for so many years almost every hosting company was intensively promoted the use of cPanel. Some of them refused to even touch any other control panel and that was especially visible with companies exclusively dedicated to server management. Now same hosting companies are praying (again) that end user will just accept the unjustified price increase and as final excuse its always used "its not us, its them". The funny part is "them" would not be in such strong position to do as they want if the whole industry didnt give them this power. Many hosting companies will be in shallow waters if one day the consumer reject the idea of constant price hikes for no or little justification. Looks like at some point in the past the big part of the hosting industry went insane and pushed entire hosting industry to only one option. You wanted, you have it, now deal with it.
HostXNow · 2020-10-01 10:52 AM · #19
Just to be clear, that is the Store pricing, not Partner NOC pricing.
IndicSD · 2020-10-01 12:41 PM · #19
Heard they just stopped accepting partner-noc applications. Any idea who joined for this https://twitter.com/cPanel/status/1306578799862190081
Floffy · 2020-10-02 05:03 AM · #19
We have not tested DA yet either, but will take a look now. Our concerns about DA is mainly also the GUI. It would be great to get something similar or better than cPanel design. Another concern is that DA might increase the prices in some years. Would be great to know some more information on who the owners are and how many employees they are today. Another issues is backups (BMR). We use Acronis today and are happy with that after switching out R1Soft. But Acronis does not have started work on support for DA yet.
HostXNow · 2020-10-02 02:53 PM · #19
I do use proper accounting software, but I did update it sometimes as found it easy to use, and it did an ok job of showing server operating costs. Still, it doesn't cover all operating costs, and I never kept it up to date 100% and guess that's the same for a lot of other providers who used it. For those reasons, I hope they didn't increase costs going by such information alone because that would be very wrong. You wouldn't think they'd be checking such information or even if it's allowed by them to access such financial information. But after two price increases within just over a year, I don't recommend any provider to put such information there now. As annoying as GDPR can be with annoying popup menus, and the like which can be pointless can see why it'd help with things like this where some abuse access to information.
bjdea1 · 2020-10-08 03:04 PM · #19
Excellent post. I would advise people who haven't already moved away from CPanel to do so as soon as they can. When I saw the price increase last year I could see where things were going - to a bad place - the new owners are seeking profits and staying with CPanel is too much of an uncertain risk imho, not to mention costly. There is no pricing stability at CPanel anymore, in short the price could change to anything in the days ahead and that's why I moved everything in my business over to DirectAdmin last year. DirectAdmin seems to be a more ethical, stable business going forward and their product is imho practically as good as CPanel.
OpenInternet · 2020-10-09 12:33 PM · #19
You are free to do what's best for your business, it's a free world.
MechanicWeb-shoss · 2020-10-14 07:54 AM · #19
Keep saying that a few times and they may as well grant your wish, that is, if it was your wish at all. On that note, DA supports bubble wrapping and there is chroot. Spend some time with them. With enough people working with a similar solution might actually make something that is close to CageFS. As much as I dislike that fact, I cannot deny it. It just feels unfair to those who have built their hosting ecosystem around cPanel - not just hosting providers but software vendors and solution providers, too. That is exactly what we are doing - ramping up our DirectAdmin services. I feel like many providers, specially who are in a similar boat we are, should be doing the same. At the same time, keep an eye on ApisCP. Did you perform any migration? If yes, did you face any issue? We are also considering HostBill but decided to take a slow approach. It would be nice to know where to keep an eye on during the migration.
CooliceHost_Daniel · 2020-10-15 02:09 PM · #19
Not load faster (load from lscache in ideal case will be loading a static page - it is not ideal case some cpu is always used)... I said executes php faster - which mean it runs user script and letting cpu free for up 30% less time (partially from newer OS partially from compiled on the cpu for the cpu php - how the benchmarks in the link is showing and how I commented there as a fan of compiled ) 99%+ our tickets with content - help site is slow - is from customers hitting theirs cpu limit and staying there - if they use precompiled version + old OS and got to 98%CPU locked it can be in the 70% average with compiled one, and no support ticket opened or they got to have up to about 30% more simultanious traffic before the issue occurs ...
Criot · 2020-12-05 11:25 PM · #19
That's fine but most will also realise it won't be better anywhere elseif the price increase is in line with cPanels licensing price increases - Unless they change to another panel. The fact is still that there's still customers out there who prefer and want cPanel over others at the minute, and that will continue for some time until cPanels pricing starts to hit them hard. With this price increase I do genuinely believe that most end users with "standard" web hosting will see very little increase from this if any in some cases, it's mostly hitting down hard on resellers.
ErnieQ · 2020-10-01 10:56 AM · #20
Yes correct.
MechanicWeb-shoss · 2020-10-01 01:05 PM · #20
That's something to think about for me, too. DA is pretty easy when it comes to writing custom scripts. I haven't yet written one for cPanel but was just preparing to do that. I guess we are again in unchartered waters now.
BikeGremlin · 2020-10-02 05:30 AM · #20
Vote for communism! You can't do business in a capitalist world and expect prices to remain the same. Things will change. Small ones will get screwed by the big ones... Besides, price rise is not always 100% bad thing - sometimes the customers do get a bit better service and/or value after a price increase (though often it's just hard marketing effort to make customers believe they are, when that's not the case).
MechanicWeb-shoss · 2020-10-02 04:51 PM · #20
I hear you, too. Thank you for accepting my words with kindness and open heart. I probably should have toned it down a bit You can get by with almost anything if you can provide a justification that I can accept. But I see no justification for cPanel to increase their prices. They are just profiteering out of providers pockets because there isn't any alternative. We had a set of plans last year and were actively looking for cPanel alternatives before they increased their prices. We have a set of plans this year, too, but it seems we are late, this year, again Their price increase won't necessarily impact our business model other than the fact that we are late. I hope providers diversify their control panel choices with added value to their services. I hope other control panel developers become more flexible with their UX choices over technical features. A lot of shared hosting is about presentation and usability. Developers usually have a hard time understanding that.
ServermanZero · 2020-10-08 03:53 PM · #20
News: OVH removed WHM/cPanel in dedicated servers and now not sell more licenses. They only sell: CloudLinux, Plesk, DirectAdmin, etc. but not WHM/cPanel licenses. I bought the last license 4 month ago, I think this happened after cPanel do the last changes in her prices. : /
jayjayuk · 2020-10-09 01:07 PM · #20
Just create 2 separate products with buy now buttons.
HostXNow · 2020-10-14 08:23 AM · #20
I think it would've been better if cPanel kept the old pricing and some of the other vendors were able to charge a little bit more. Few dollars a month for what Softaculous does... sure they can charge more if they wanted, too. They sell the software for gateway fees. Guess it adds up, but strange how they charge so little. Don't be surprised if they increase pricing. Softaculous is pretty much installed on every shared hosting server at all providers. They also have Webuzzo which is a control panel itself, and if they supported a lot of the 3rd party software that cPanel does, then Webuzzo from Softaculous could be a good contender, too. And as they aren't owned by massive VC, they wouldn't overcharge and do per account billing. They'd be rolling it in, and providers/customers would be happy. If CageFS was the only solution, then the current price is fair, still fair even if there are alternatives to use. But it isn't just CageFS, as they included PHP Selector before cPanel! They included PHP extension modules before cPanel, too. And it still works easier/better from CloudLinux than it does from cPanel. Also, the LVE Manager is handy, and there is nothing as good as it. So as I said, sure they could charge more for it. Some would be ok with that, but many would not be especially now cPanel adding loads of prices increases and more complex pricing structure. Point is when one keeps doing price increases like that then others can do the same, and then it becomes very unworkable. Why don't cPanel have the same pricing structure as Plesk, i.e. unlimited accounts on VPS for around £30/month or £50/month for Dedicated Server? This is what they currently charge on Plesk! So much easier to work with. That to me, says the owner of cPanel and Plesk want the bigger providers to switch from cPanel to Plesk. But shared hosting providers/customers prefer cPanel over Plesk. Maybe they have that pricing structure because they have more Shared/Reseller hosting providers using cPanel and more VPS/Dedicated customers use Plesk. In any case, I'd rather the owners focus on the one panel and offer the best pricing as it makes it easier for everyone to work out a solid business model. Wishful thinking, I know.
TonyB · 2020-10-15 02:39 PM · #20
This is an absolutely terrible comparison as there is so much wrong with it. PHP versions are not even the same CPU's are not the same so who knows what is going on internally with them. One could have CPU exploit mitigation on while another may not. One may be not set to turbo boost while the other may. The turbo one can be pretty substantial when looking at single threaded performance. Kernels are not the same meaning there could be different performance characteristics there as well. Most likely not using the same extensions either as the fastest one has a peak memory usage of 10MB while the others are at 125MB? If you're going to benchmark something you need the difference to only be the fact you're compiling it. That means hardware, ALL software and for PHP you are running ALL the same extensions.
MechanicWeb-shoss · 2020-12-05 11:47 PM · #20
I do not agree to this statement. There were alternative control panels, people simply didn't use it. Perhaps if you look at recent times, it would help better understanding those times when the rise of cPanel happened. After cPanel's price hike, only one control panel is gaining some traction - but only in some form, and very little. Perhaps there is a reason to that. Perhaps there is the same reason to that, too. Providers prefer reliability and (re)usability above all. This is where cPanel excels at. This is what drove cPanel's rise to the crown. I would say it would be incorrect to put the blame on the hosting companies for the price increases triggered by cPanel's price hike. What would you suggest? Absorb the cost and go out of business? End users are used to using certain features in certain ways. Where is that alternative that can do that? Where is that reliability and a team that can provide the support providers need? I do understand your frustration. But you could have been more reasonable. If there was anyone to blame, then you have to look at the bigger picture. It is the hedge funds. It is political. End users and hosting providers - both are just consumers and on the same boat.
CretaForce · 2020-10-01 10:57 AM · #21
In a year from now maybe they also start charging for the extra accounts.
MechanicWeb-shoss · 2020-10-01 01:06 PM · #21
Can you confirm this? The link you posted is about cPanel hiring a Product Owner, not NOC.
Floffy · 2020-10-02 06:18 AM · #21
It's totally fine to increase prices in a couple of years to reflect inflation etc. But cPanel did not do this as they should. Yesterday they have raised the prices by 50% on our services at least. Maybee DirectAdmin should get some investors aboard. I guess that could help to get development quicker to the product. If that was an option, I'm pretty sure our company would invest in it. Maybee do an IPO and get on an stock exchange?
MechanicWeb-shoss · 2020-10-02 04:55 PM · #21
It seems I have to agree with you on this one. On a separate note, I was wondering where did you vanish. I started to miss the conversations we used to have
HostXNow · 2020-10-08 04:14 PM · #21
If that's the case, it's likely because it takes a lot of work for OVH to keep updating pricing and so if a partner of theirs keeps making things difficult for them can see why they'd drop them. Less hassle for OVH. They do well at servers and don't even need to sell any control panels. Now all customers who had licenses with OVH may get their licenses directly from cPanel Store, and that means more profit for cPanel whereas before they were only getting Partner NOC pricing from OVH. Now, cPanel would get the full Store price for a lot of ex-OVH customers. Or some OVH customers may switch from OVH to other Partner NOC who offers a better price. This is going to cause a lot of changes on and off for several years for everyone. Up, down, up, down. Edit: will Hetzner change/increase price or drop cPanel, too. See what happens.
Kodeslogic · 2020-10-09 04:20 PM · #21
Second price raise so early is really very disappointing..
MechanicWeb-shoss · 2020-10-14 08:45 AM · #21
Wishful was which part? For the most part, you were saying how the software vendors could increase prices and make it acceptable. Don't repeat, please.
CooliceHost_Daniel · 2020-10-15 02:43 PM · #21
read all the posts not mine only I posted one Intel(R) Xeon(R) Gold 6212U CPU @ 2.40GHz user murmaiderz posted 3 more with the same CPU different os and versions mine initial is with different purpose Version differs as cloud linux in the moment of the test do not supports yet 23 mine extensions are default one + opcache everywhere and everything compiled DA one includes imap benchmark ask for special extensions to run and they are present in all versions so i think it is correct available modules : mbstring : yes json : yes xmlrpc : yes pcre : yes test that ask for a lot of memory is insignificant for end results as time 02_string_concat : 0.248 sec | 31.00 MOp/s | 8.25 kOps/MHz | 128.84 Mb 02_string_concat : 0.027 sec | 285.72 MOp/s | 73.84 kOps/MHz | 2 Mb 02_string_concat : 0.261 sec | 29.48 MOp/s | 8.15 kOps/MHz | 128.84 Mb
DWS2006 · 2020-12-06 01:48 PM · #21
I've got to say that's quite a take. I think cPanel grew so large because it provided the facility for individuals to offer shared hosting without the admin experience typically required to do so. Ushering in the waves of point-and-click admins that has fueled its growth (and while many of these providers failed, several made it and became industry leaders). This spread out to include (or maybe created) the budget server management segment that moved things along further. I've never used cPanel for personal projects and can confirm that many options exist that are just as reliable as cPanel (DirectAdmin is one easy example of a control panel) and have all along. 99% of end-users have no real preference for cPanel over a competing panel, they just have familiarity with cPanel. Really surprised that they raised the pricing again this soon (and this aggressively). Glad I moved on completely last year, the situation certainly sucks for those that didn't.
TheHostingHeroes · 2020-10-01 10:57 AM · #22
Plesk also just sent out a price increase. WHMCS is probably next! Seems WebPro's want to increase profits coming out of the corona virus pandemic and want us to pay for it. PartnerNoc has increase too. 75% increase on per-user billing too.
SPaReK · 2020-10-01 01:30 PM · #22
I would probably agree with this too. DA actually fits my mindset a bit better. In one of the internal meetings we had last year with the cPanel increases I said that I really wish I'd known about DirectAdmin 20 years ago and gotten started with it instead of cPanel because I really think I'd like DirectAdmin better. (Although, and to your point, 20 years ago the public knew about Alabanza, cPanel, and maybe Plesk?) But I didn't. And I've built a library of helper scripts and custom addons all for (our own internal use) cPanel now, so it makes it harder to change lanes.
webhfan · 2020-10-02 06:53 AM · #22
Exactly as I thought. They also seem to be angry that users are moving away .
EasyInternet_Nick · 2020-10-02 05:11 PM · #22
Like a lot of providers, we actually stayed on cPanel last year, but pushed some VPS customers towards DA if at all possible and hoped pricing wouldn't rise too fast for existing services. Now however, we have real confirmation that cPanel don't see us as a partner anymore, and just a cash cow. I don't think remaining on cPanel should be a long term plan for ANYONE - after monstrous price rises last year, then a COMPOUNDED 75% price rise this year on bulk accounts, do you even want to think about what it'll be next year and the year after? We're now actually planning to migrate entirely to DA (and will actually do it properly this time), hopefully finish by around March 2020, we'll save over $60k a year in cPanel licencing. We also have another work in progress which should help out others, hope to be able to explain in a couple of weeks
ServermanZero · 2020-10-08 05:03 PM · #22
This is crazy, maybe is time to changes. OVH removed cPanel licenses: https://ibb.co/6DZ2rvg Hetzner still have him but I will check again in next weeks for know if I will lose this license provider too: https://ibb.co/fYb3FTq Have a nice day.
parawing742 · 2020-10-09 05:20 PM · #22
Also, predictable. As a VC-owned corporation, cPanel doesn't care about you as a customer. They only care about how much money you can make for them. I'd expect more price hikes next year too.
HostXNow · 2020-10-14 08:54 AM · #22
The cPanel pricing should be the same as Plesk. Yes, exactly, tell that to @ OpenInternet-Vince before he says too much and different vendors start increasing prices at the same time and then @ OpenInternet-Vince would understand that while he may be able to accept a price change from 1 vendor that others are not able to, and nor would @ OpenInternet-Vince if multiple vendors did it at the same time. Everyone has a different business model, etc.
CooliceHost_Daniel · 2020-10-15 03:00 PM · #22
I do not posted with assumption that is x percentage faster I just mean it is faster but then came the similar CPU results similar kernel hybrid CL and CL8, which lead to more precise conclusion that it is up to 30% fester based on the others post benchmark in question change result with less 0.5% for the faster result on page 124 for Intel(R) Xeon(R) Gold 6212U CPU @ 2.40GHz (4 benchmarks on page 124) 1 from me 3 from murmaiderz as similar as it can be environment
MechanicWeb-shoss · 2020-12-07 11:28 PM · #22
I understand why you said that. Let me rephrase it: cPanel has better usability. Which is still true. I would rather pay for usability and save time than to tweak on terminal. Time, or in other words, admin hours is what matters to hosting providers. If you have something that can lessen admin hours, any provider will love you. Other control panels are catching up, but cPanel has the backup of a decade long development. It will take some time for other panels to make anything significant to the industry. That doesn't mean they are bad. They could be even better, But still it would take time because cPanel has another two advantages - popularity and an idea based on the fact that many decent providers use cPanel. It is not an end user's place to look beneath the surface. If they thought a cPanel based hosting provider with some perky software and hardware is likely to be a decent one, based on that idea, many other end users would say they are correct. We moved some projects to DA, too. But it is the resellers that do not want to move. The whole cPanel fiasco has become a messed up situation. Luckily, some larger players seem to be retaliating.
IndicSD · 2020-10-01 10:57 AM · #23
What is the Partner NOC pricing to you?
NullByt3 · 2020-10-01 01:57 PM · #23
It is obvious how they strategically decided to hit users with larger severs the most as they are less probably to move the DA or other panel. Accounts up to 100 users are with around 10% increase -> they are more likely to move, but for 10% some won't bother probably if they didn't already. Servers with above 100 accounts have their price increased 50% per account and of course NOC partners having 75% hike is brutal and cPanel did it because they are already invested and established their operation around cPanel & won't go away.
MechanicWeb-shoss · 2020-10-02 07:04 AM · #23
You are correct when you say I feel like trapped. We, like many others, have built our hosting ecosystem around cPanel. Any provider who is on a similar boat is in the same situation we are now. Last year when cPanel increased their prices, we were in a more difficult position. But this year, it feels like a challenge to outgrow the limitations we have. Be sure about it, we will face the challenge head on. The issue is different this time. cPanel enjoys an unprecedented advantage - there is practically no viable competition in the control panel industry. When cPane rose, there were a few choices - HSPhere, Helm, Plesk and cPanel. This time, not so much. But even when a king pisses off enough people, he just clears his path to downfall. It would be interesting to see how the industry shapes up this time. This analogy is incorrect, specially with average, non tech savvy users. They prefer an environment they are familiar with. When they log into even once a year, they want to see the workflow they are familiar with. They do not want to spend time fiddling with hosting control panel or in locating ways do things. The reseller hosting users also prefer an interface they are familiar with. It can actually shatter their business. Many smaller providers are on a similar boat, too. On the other hand, it matters little to a more tech savvy users or the ones who depend on the provider in more than one way. For example, corporate users are more likely to accept a change in hosting control panel. If you manage or develop your users websites, they are also more likely to accept a change. But a user who bought your service online purely for hosting purposes, may not like a control panel change.
net · 2020-10-02 07:21 PM · #23
It's quietly less admin hours than cPanel if you know the way around it
redenflu · 2020-10-08 06:52 PM · #23
If this increase is bad for you. Imagine here for us in Brazil. Where our currency has already devalued more than 40% this year. That is, the increase is 75% of the cPanel, but 40% for the dollar x the real. It is a real disaster. Much of the market will leave cPanel now. They are not really partners. Nick@cpanel.net no longer has the nobility to answer e-mails. Not even there for customers. An increase in this percentage, during a pandemic. They're bastards!
CooliceHost_Daniel · 2020-10-10 07:37 AM · #23
Well customer will see the panel rearly but speed of it's sites multiple times a day and no one will see what panel they use to claim a show off status symbol
LiteSpace-Smith · 2020-10-14 10:24 AM · #23
Yes, they really are good at it and therefore there is nothing special about cpanel other than increasing the price even higher. A little example from years ago is a feature to support nginx, they are even only available in the experimental and what if it asks to support openlitespeed like in DirectAdmin, it seems that is not possible But only you will be okay with cpanel even though the price goes up really high
TonyB · 2020-10-15 03:28 PM · #23
The PHP version being different could lead to potential performance differences: https://www.php.net/ChangeLog-7.php#PHP_7_3 . The extensions you utilize do matter as some can have a performance impact when doing this type of testing. I can create a variance of about 30% manipulating which extensions are loaded.
jayjayuk · 2020-12-10 04:57 AM · #23
Not cPanel Related, but thought it was interesting news... Looks like 'Daisy Communication' has purchased 'Giacom' cloud provider. Looks like Daisy is part of Oakley capital. https://oakleycapital.com/portfolio-company/daisy/ full story here: https://www.business-live.co.uk/tech...iacom-19306703 We use to purchase all our Office365 licensing via GiaCom. Is anything safe?
KnownHost-Jonathan · 2020-10-01 10:59 AM · #24
Instead of $0.10 per acct over 100 it's $0.175.
cPanelLauren · 2020-10-01 02:25 PM · #24
I just spoke to one of our Account Managers to confirm this, we definitely have not stopped accepting PartnerNOC applications. I believe you were misinformed.
MechanicWeb-shoss · 2020-10-02 07:15 AM · #24
Have a look at ApisCP, too. It was one of the control panels 911 was impressed in their security tests last year. Most importantly, the developer has an unbound passion and love toward his creation. I have high hopes about the quality of this panel. What you said is correct. But it also seems like you are trying to justify their price increase. If you are, I guess you have a right to speak your mind. If you are not, perhaps consider that speaking the truth might not be the best path when it hurts.
MechanicWeb-shoss · 2020-10-02 07:29 PM · #24
I know you are one of the first to migrate to DA after the price hike and have my immense respect for doing such. I did quite a lot RND with DA so not sure what you are referring to. Perhaps a hint on the missing piece?
OpenInternet · 2020-10-08 08:43 PM · #24
This is literally exact opposite what will happen. You'd be naive to think hosts who offer cpanel is going to "work for peanuts". In fact, hosts who offer cpanel will most likely have the highest profit margin. Cpanel hosts will be able charge premium because cpanel is consider a premium product. All kiddie and summertime hosts are going to offer hosting with Directadmin. Offering cheap != result in higher profit. Just look at Apple and how their profit margin is able to dominate the market.
ServermanZero · 2020-10-10 11:55 AM · #24
Anybody did performance and security comparison between cPanel and DirectAdmin? (mainly for host WordPress). Have a nice day.
CooliceHost_Daniel · 2020-10-14 11:24 AM · #24
Yes when someone is not happy with what a company is doing is by voting with their walled (not including them in future plans) ApisCP is interesting for our budget line (we had some lurking servers which can be partially sold as budget hosting brand and lower service level (email/ ticket support only once on 24 hours and under $1 price ) one time fixed cost is appealing for such service... we will see if they will do BlackFriday sale and maybe will test it then.... Currently we have too many task on our list About hostbill - we do not do the full migration, but we tested the build in importers (client improper takes formatted cvs with client data if you attach a server as in whmcs it ask you to create plans with server available and then you can import it and if service email match client it will import it under the client, only got to set the prices and periods ... which is less than ideal but will be a relatively process easy if someone do not share ready made script...
elend · 2020-10-15 04:00 PM · #24
Assuming PHP follows semantic versioning principles, which it approximates , the difference between 7.3.21 and 7.3.23 wouldn't be significant to throw out the results. You may have an argument from say 7.3.1 to 7.3.23. From what I've found on my own, the difference between compiling from Remi and source is ~10% on WordPress (favoring a monolithic build). Benchmarks are better suited at real-world applications, such as the impact on WordPress - not a synthetic battery of tests unless you're Intel in which case Linus has a bone to pick .
ServermanZero · 2020-12-10 01:27 PM · #24
Next week Oakley capital will buy Disney and Europe. Have a nice day.
CooliceHost_Daniel · 2020-10-01 11:03 AM · #25
cPanel is technically inferior panel - 5 years behind ( more 5 years ago RedHat 7 says default way to setup network is Network Manager - It brings cloud features... cPanel just set a stop message to not be able to install it when NetworkManager is enabled and required good old service network... and they do not solve theirs issues with NetworkManager for 5 years...... (I can failover cPanel VM to another Datacenter but in the end I got to edit network and routes in network configuration manually before start it) , Cause of the previous they are 1 year behind on version 8 as Centos 8 and CloudLinux 8 do not have service network only NetworkManager Never call such thing the best
MechanicWeb-shoss · 2020-10-01 03:03 PM · #25
I forgot to mention that WHMCS stopped allowing owned license transfers from September 25. I was going to have one and opened a ticket a couple of days before that asking whether they would stop owned licenses and if it is okay to get a license. They said I could get one and there is no plan to discontinue that. When the seller was ready to transfer a couple of days after the 25th, they denied the transfer on the same ticket. That hinted me that a change is probably coming. But I never imagined it would be this. Going forward, we will certainly be beefing up our DA based services.
Postbox · 2020-10-02 07:21 AM · #25
Threads merged (again).
Silvatech · 2020-10-07 09:36 AM · #25
I am not sure what hes meaning, but I can confirm myself and been in business a long time I changed from cpanel TO DA about a year ago and actually have less admin time not more and actually with more clients then prior to change. You just have to adapt to the few differences.
SPaReK · 2020-10-08 08:57 PM · #25
Maybe your customers are different than ours. We don't have many (any?) customers whose response to this would be "shut up and take my money!"
OpenInternet · 2020-10-10 12:47 PM · #25
Do you think Mac users compare how fast of their machine is running to a Windows user ? No, it's all relative. In this scenario no hosting user is going to compare their site from a pre-build binary vs custom compiled. At the end of the day, as the admin of the server you would be wasting a lot of your time compiling software during an update. I value my time a lot, and if the compile fails there would be more waste time. Each of their own tho, I'm not trying to convince you.
StarburstServices · 2020-10-14 11:35 AM · #25
Same company now owns both PLesk and cPanel. I wonder at some point if there will be a merge of the 2 panels.
TonyB · 2020-10-15 04:22 PM · #25
There have been performance fixes previously. As an example: In this case it wouldn't affect the benchmark but it's why I'd want to run identical versions. It still seems wise to actually run the same versions as you can run into cases where there is a regression. For example MariaDB InnoDB write performance regression: https://jira.mariadb.org/browse/MDEV-23475 that would affect people currently. If we ran real world tests and 10.3.25 was out I could totally see benchmarks being posted with both 10.3.24 and 10.3.25 and the CloudLinux builds showing worse performance because they're slower to move versions into production repositories.